Google play applications stopped what to do samsung. Is the Gapps or Google Play Services process stopped? We solve the problem quickly

Most Android device owners use the official store Play Market from the IT giant Google, which, in general, is not surprising. Here every user can find any content to meet their needs, be it special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what could be causing the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

• There is no connection to the internet, caused, for example, by a settings failure (smartphone, router, etc.).
• Technical problems on the part of the Play Market itself are quite rare, but not excluded.
• Problems with the file hosts, which is edited by the system automatically.
• There is a conflict between any installed application and Google Play.
• The date/time parameters are incorrect.
• Other.

First, what we have to do is simply restart our smartphone. The fact is that this banal procedure can be an effective solution not only with the problem described, but also in other cases of system freezing. If rebooting the device did not have any effect, move on.

Reset updates

Enough effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Services Play", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why the play market does not work on Android. It's easy to fix the situation. From the settings in " Applications"we need to open the tab " All", choose " Google Accounts"and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be a likely problem, so to rule it out we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective way, which was dedicated to on our website detailed instructions" ". After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Incompetent use of the application, or improper deletion of it, is one of the most common reasons for denial of application. Google work Play Market caused by changes in the file " hosts" To work with the application (installation and uninstallation). More information on how to correct the situation can be seen in a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have it installed Freedom app(see above), but there may well be a problem with the file, and here’s why. The hosts file of the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we need file manager, for example, and (since we will be dealing with a system file).

Launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

• Open " Settings»
• In chapter " System"find the item " date and time", open.
• Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

• Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
• Select the item " Reset».
• “Tap” on the field “ Reset your phone».
• Finally, click “ Erase everything».

This procedure will delete all data on internal storage device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that was not described in the article, we will be grateful if you share it with our readers. Good luck!

The problem of the Play Market not working (today it is Google Play) is quite unpleasant and is faced by thousands of Android device owners every day. If this problem has not bypassed you, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and failures that may cause the Google Play store to not work are caused by several reasons. By carefully studying them, you can quickly solve your problem and do everything to avoid encountering it again in the future.

Why isn't Play Market working for you? Main reasons

Let's look at the reasons in more detail:

1. The service really doesn't work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
2. The date and time on the device is wrong. Generally, this reason will cause a “no connection” notification error in most cases.
3. There are problems with the network. Make sure the Internet is working and the connection is established correctly. If you use Mobile Internet, we advise you to look at us.
4. Freedom program. It always blocks access to Google services.
5. Changed hosts file. As a result of installing and using certain applications, such as the above-mentioned Freedom, system partition Android some changes are happening, in particular in the hosts file. In this case, the user needs to make a small editing of the file, returning it to its original state. How to do this, look below in this article, where ways to fix this problem are discussed.

Ways to resume the functioning of the Play Market

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately select a solution from the list below. If not, then you will have to try all the methods.

1. Reboot your device. This simple action helps in approximately 50% of cases. By the way, we recommend rebooting the system if errors occur during operation of any other programs.
2. Make sure Google Accounts is turned on. This can be done by going to the Settings menu, then to the Applications section, and then selecting the All tab. Scroll down to the bottom where disabled programs are located. If you find “Google Accounts” here, just select and enable it and everything should work. Otherwise, read on for other methods.
3. Reset Google settings Play Market and Google Play Services. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply “Erase data” and “Clear cache” to each of them. You also need to apply “Uninstall updates” separately to the Google Play Market.
4. Reinstall Google Play. First remove installed version Google Play (in older versions of Android this is the Play Market), and then download the latest current version. Install the program and reboot the device.
5. Make sure your system is set to the correct time. There are cases in which the date and time get lost. As a result, after trying to open the store, users often see a “connection failed” error. To solve the problem, you need to go to the “Settings” menu, then “Date and Time”, and set the real time, date and your time zone.
6. Check the availability of your Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try to go to any website.
7. Configure hosts correctly. Many of us use programs that silently make some changes to the system hosts file. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called “fake data”. If you use this utility or a similar one, you must first stop it by going to “Settings” -> “Applications”, then find the desired program and click on it. Now select "Stop". Then remove completely.

   To edit the hosts file, you must have root rights. We recommend using a file manager to search and edit Root Explorer or ES Explorer.

   It has content something like this:
   
   And it should be like this:
   
   All garbage automatically created in this file must be removed. To do this, follow the instructions (using the ES Explorer application as an example):

   — Launch the file manager and go to the system root (top level) by clicking the “/” button at the very top of the application window.
   
   - Find and open the folder called “etc”.
   
   — This folder contains the hosts file we need. Open it as text and remove everything unnecessary from it. Then save and make sure that there is now only one line left with the text 127.0.0.1 localhost.
   

   After this procedure, try to see if the Play Market is working.

8. Reset settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to desired result. The fact is that as a result of such a procedure with internal memory device, all information is deleted and it would be nice to have backup copy to restore your data later.
   
   To perform a reset, go to “Settings” and select “Backup and reset”, and in it the “Data reset” item (in earlier versions Android: “Privacy” -> “Reset data”).

The Play Market is a very powerful service of applications and other content for the Android mobile platform, which is maintained by Google. If it does not work on your smartphone or tablet, then most likely you have experienced one of the problems described above, since hundreds of specialists are responsible for the technical condition of this service and are constantly monitoring it.

If nothing works or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.

operating room Android system is a pleasant and high-quality platform for touchscreen smartphones and tablets. And it’s worth paying tribute to Google, with every major update, Android becomes more convenient and understandable for users. However, there are a number of problems that are often encountered in mobile devices, regardless of the model and version of the system. We will tell you how to solve the problem with the error " Google app stopped."

Problem with Google Play Services

Google Play services are a mandatory and necessary element for the correct operation of the Google Play application store and all applications installed on your smartphone or tablet. If your version of services is out of date or you accidentally deleted or damaged system files, this may cause the application to stop with the error "Google app has stopped." The solution is simple - just go to the official application store from your gadget and Google Play services. In most cases, it solves the problem.

Clear cache and application data

If you have not updated a program for a long time and then decide to update to a new version (several intermediate versions were skipped), then you may encounter an error. To solve the problem, go to settings, open the list of all installed applications, open the settings of the program you need and clear the cache and delete data. It is worth considering that after deleting the data, all your saves in the game or program settings will also be deleted. If this does not help, then try simply uninstalling the program and installing it again.

Restoring Android to factory settings

If the previous two methods did not solve your problem, then you should proceed to more radical methods. Go to settings, "Backup and reset" section and perform a factory reset Android settings. It is worth considering that all user data available in the system will be deleted. You can read more about how to perform a reset in our.

In cases where the Google Play Market begins to act up, does not want to download applications, errors during updating, or simply does not open, in most cases it can be brought to reason and made to work as it should. Although this instruction written on devices: Samsung Galaxy Note 2, Samsung Galaxy S3 and Samsung Galaxy S4, it can be used for any Android phones or tablets where available Play Store, not necessarily Samsung, just some of the names of the items may be called a little differently, but I think in general you can figure it out and find a similarity.
One of these points should help, you don't always need to do all the points!

1. Reboot your phone (tablet).
Those. turn it off and then turn it on again, I think it’s not difficult to understand how to do this.

2. Check for device updates
Settings - About the device - Software Update - Update

3. Check your phone (tablet) for viruses
Both using an antivirus on your phone, for example, or any other one of your choice, or by connecting it to a computer and checking the antivirus through the PC

4. Check in settings Google account- Isn't Two-Step Verification worth it?

- Safety - Two-Step Verification- must be off status

5. Update yourself Play app Market installed new version from file -
Don’t worry if the version of the installed file is less than the version of the Market that you had before, after a while the Market will update again to latest version myself.

Don't forget to check if installation is allowed before doing this. third party programs to device: Settings - Safety - unknown sources- there must be a check mark

6. Go to Settings - Application Manager
In the tab LOADED we find Google Play Market and click on it

Click Clear cache
Click Clear data
Return to the Application Manager, scroll right to the tab ALL
Looking for a process com.google.process.gapps(it may not exist), if it is not there, then everything is fine, try the Market, if there is one, go to it and force stop it

7. Go to Settings - Application Manager- scroll right to the tab ALL- looking for an application Downloads

We go into it and click Clear data
Clear cache
Force stop (if the application is stopped - Enable it and then there is no need to disable it)
If the power button appears after stopping, be sure to turn it on

8. Go to Settings - Application Manager- scroll right to the tab ALL- looking for an application Google Accounts

Clear data
Clear cache

9. Go to Settings - Application Manager- scroll right to the tab ALL- are looking for Google Play Market

The “Application has stopped” error can occur for various reasons, but whether you can get rid of it depends not only on you, but also on the developer. This problem may be due to an error in application development.

If the app you're having problems with installed from Play Market, and on your device no viruses, then you can move on to solving it. Depending on the reason for the error, you will need to follow several steps. If possible, check for errors after each action performed.

How to get rid of the “Application has stopped” error

1) Reboot device;

2) go to "Settings" devices. Select "Application Manager". Select the application (with which you are having problems) and find the “Memory” section, where you need to press the button "Clear data"(this should also delete the cache).

3) Try it remove and reinstall application from Play Market;

4) return to "Application Manager" and find disabled applications. Turn on all disabled applications (the error may occur because the application is linked or refers to another that is disabled). To do this, select the applications one by one and click “Enable”.