Iphone won't boot. What to do if your iPhone won’t boot (the “White Apple” or “Eternal Chamomile” problem)

One of the most simple problems which may happen to your device. The phone is simple won't turn on And lights up battery icon (Apple) or a completely black screen. The way out of this situation is obvious! First of all, you need to make sure that your Charger works fine, try to test it on another device if the result is negative, then just buy a new charger and enjoy life!

If it is not possible to buy a new charger, then try to fix it yourself - glue the wires, then charge via a USB station, for example, via a computer!
Do not forget that in the cold Apple devices can turn off, since the battery cannot withstand even the slightest cold, it needs to be warmed up and a charger inserted!

And most importantly, if your phone is completely discharged and shows no signs of life, then just put it on charge and don’t touch it about 20-30 minutes!

Software problem

It happens that the iPhone stops working normally: some freezing in applications, or even in general don't turn on. In most cases, this happens after failed update or Jailbreak devices. The main thing is not to panic, because you can turn your favorite phone into a brick! One way to solve this problem is a phone called " Hard Reset ". Here's how to do it: Hold down the buttons Home And Power, then wait 5-10 seconds and your phone is very likely to reboot and work successfully.

But if this option doesn’t help you, there is a 100% way - reflash device via PC.
First of all, download the program iTunes from the official Apple website, further connect through the iPhone cord to the PC and turn off the device while holding the buttons Power And Home. Hold down the buttons until the screen goes dark, release the button Power, but hold Home - this will put the iPhone into DFU. After such an operation, a notification should appear on the computer that the device is in safe mode ready for recovery.

All information about the iPhone is available in the iTunes application, the ability create a backup and most importantly, the recovery function! Click on the restore button and wait until it is installed on the phone new firmware and it won't turn on. Now your device is completely running on new, clean firmware.

Hardware failure

A low battery or poorly installed software may not always cause the apple icon to light up at startup. There are also technical issues, which are almost impossible to eliminate on your own...

A common problem is button failure. Power. When actively used, the button may simply sink into its nest and you can get it out of there only by disassembling the case. But you can continue to live with this problem, it is required turn on function AssistiveTouch, which can replace a button Power.

Problem with elements motherboard Iphone owners are also not left out. Great amount microcircuits, phone memory clusters NAND FLASH And NOR FLASH, device power circuits, charge controllers - all this can fail for absolutely any user, and only a master can cope with such a breakdown, after preliminary diagnosis and careful study! The most pleasant hardware failure, so to speak, can be battery damage— replacing this part is extremely simple and cheap!

If you are a regular jailbreak user, then you should be familiar with the situation when a lone apple is burning on the screen of your iPhone or iPad (on a black or white background, depending on the color of the iOS gadget) or you are watching an endless “daisy”. Of course, users who have never used jailbreak may encounter such problems, but the solution to this problem will be the same for everyone.

It is worth listing the most common causes of the “frozen apple” or spinning “daisy” problem:

  • change file system iOS;
  • incompatibility of jailbreak tweaks from Cydia;
  • problems with custom firmware;
  • faulty hardware of iPhone, iPad.
In fact, there is only one solution to this problem and it is universal - a complete flashing (restoration) of the iPhone, iPad. This procedure will not take you much time, so I recommend it, but if difficulties arose due to the installation of unstable jailbreak tweaks, then you can try to remove the latest tweaks through a third-party utility for accessing the file system or through the “ Safe Mode"(more on this below).

White apple on a black background and black apple on a white background - depends on the color of your iPhone and iPad case

Flashing/Restoring iPhone, iPad

In our case, the device is not operational, so you will need to enter it into mode. The procedure is simple:
  • connect iPhone/iPad to computer;
  • press and hold the Home and Power buttons for 10 seconds;
  • after exactly 10 seconds, you need to release the Power button, but leave the Home button pressed;
  • The device screen will not turn on, but iTunes on your computer will recognize the device.
You can begin recovery, and after iOS installations, iTunes will offer you to restore the system from a backup or set up your iPhone, iPad as new.

For those who are not looking for easy ways

The second method of dealing with the “eternal daisy” or “endless white/black apple” will require much more labor from you, but in this case you will not have to copy content from iTunes to iPhone or iPad, as in the first. There is also no guarantee of success, but you can try. First, you need to understand whether the problem is with Cydia tweaks. There is such a way to download iPhone, iPad - download without tweaks:
  • turn off the device;
  • hold down the volume up button “+”;
  • turn on the device and wait until the iOS downloads without releasing "+".
If the device boots up, then the problem lies in the recently downloaded tweak. If so, go to Cydia and have the problematic jailbreak tweak removed.

If the device does not boot:

  • Turn off the device and turn it on again;
  • After a while, try calling your iPhone or sending an iMessage in the case of an iPad;
  • If the message/phone call went through, you can access the file system; if not, reflash/restore your iPhone or iPad according to the instructions above.
And so, the device receives messages and this means only one thing - the error occurs at the final moment of loading iOS. Therefore, using iTools or iFunBox, you can access the device’s file system and try to recover problematic files yourself. Of course, you can restore files only if you have backups, but if your iPhone or iPad shows an “eternal apple”, then most likely you have destroyed the device by messing around in the file system and you should have backup copies of modified files.

Nothing helped?

You are not a jailbreak user and you cannot restore your device, or maybe you cannot put your iPhone or iPad into DFU mode at all, although you are doing everything correctly - this means the hardware of the device is faulty and you should take it to the service center.

If you have not found an answer to your question or something has not worked out for you, and there is no suitable solution in the comments below, ask a question through our

Despite the fact that Apple produces fairly high-quality electronics, fans of gadgets with the Apple logo are still not immune to problems, and one of them is the white screen on the iPhone. Sooner or later, such a nuisance can happen to every gadget owner, so it’s better to immediately arm yourself with the knowledge of what to do in this situation.


How to understand that your gadget has this particular malfunction

“White Screen of Death”, as it is often called this problem iPhone users, it is quite easy to distinguish from any other faults. Main signs of failure:

  • The white screen on the iPhone is on, and the smartphone does not perform any further actions
  • The white screen and black apple are on (as when the device is loading), but the desktop does not turn on

In this case, the gadget usually turns off normally, but when turned on it does not load the desktop. Both of these signs indicate that an error has occurred in the program, or iPhone screen turns white due to problems with the hardware. As a general rule, get rid of the monitor white impossible using conventional methods - the gadget turns off, but when turned on it never loads the desktop, and the screen continues to simply glow.

In some cases, getting rid of the “white screen of death” is quite simple, without even resorting to the help of specialists. However, if a gadget with an apple logo has fallen from a height, most likely the white monitor lights up due to mechanical damage, and it is not always possible to get rid of it on your own.

Why does my iPhone screen turn white?

The symptoms described above may have different underlying causes. Let's look at the probable causes of the breakdown and ways to “treat” a white screen on an iPhone:

  • software errors - “cured” by connecting to iTunes
  • The LCD panel is broken - it needs to be replaced
  • failure of the digitizer (the device responsible for touch functions) - replacement of the panel and digitizer is required
  • mechanical damage - requires diagnostics and restoration or replacement of parts

Fortunately, in all cases except the last one, the white display can be “cured” without contacting service, which means you can avoid a long wait.


When the iPhone screen turns white due to software errors

The most common reason why a white screen lights up is a software error. If the display turns white for this reason, then you are in luck. Repairing your phone will not be difficult, and you do not need to take it to a service center for this. To get rid of the “glitch” when the iPhone screen turns white due to errors in applications or iOS, just follow the following algorithm:

  • hold down the Home button and the Power button
  • hold the buttons until the device reboots
  • make sure the iPhone is working

If the reboot does not occur, you can try another option - hold down Home, then press the volume up and power off keys. If the problem really was in the software, the iPhone should work fine. True, it is possible that the white display will appear again after some time, because software errors rarely disappear on their own. The options for getting out of the situation are new firmware or returning the gadget under warranty. In Apple branded services, such problematic devices are easily repaired or replaced with new ones.

iPhone screen and LCD panel

A broken LCD panel is a more serious problem. As a rule, this part cannot be repaired. However, a simpler outcome is also possible - if the panel itself is in order, the contact has simply become disconnected. In this case, it is enough to do the following:

  • take off back cover of your iPhone - use small screwdrivers and a suction cup to carefully remove the back panel
  • inspect all the contacts (they are numbered) - you should be interested in contact No. 1
  • if it doesn’t “sit” in the right slot, just carefully insert it into place
  • assemble the device

If the problem was with the LCD panel, then the white screen should stop glowing. After turning on the iPhone, booting should occur as usual.

If the screen turns white due to digitizer failure

The third option why the screen is white when you turn on the iPhone is failure touchpad. It is easy to distinguish it from the previous one: if the LCD is broken, the phone will receive calls even if you see only a white screen in front of you. To answer a call, you just need to swipe the screen where the call acceptance slider should be. If you cannot answer, then the reason is precisely the non-working touch panel (digitizer). What to do next:

  • open the gadget as described above
  • remove the old digitizer
  • install a new one
  • After assembly, a white screen should not appear

It should be noted that you can repair your smartphone yourself even if it is under warranty. Neither the digitizer nor the LCD panel are protected by factory seals, so you will not violate the warranty requirements.

When to contact specialists

The most problematic option is mechanical failure of the device. If the gadget falls and you get a white screen and a black apple, or vice versa - the iPhone apple becomes white and the screen itself becomes black (depending on the color of the case), it is quite difficult to identify the cause of the breakdown without special diagnostics. Most often, if you drop your iPhone, the screen turns white if the cable comes off. However, falling the device can lead to other unpleasant consequences that will require

First, let's make it clear, if your iPhone fell out of a window from the 100500th floor, or you swam with it in the sea, this article will not help. You will have to go to a service center or to the nearest landfill. Today we will find out how not to panic and what to do if the iPhone 5s does not turn on, the apple light is on or the red screen is on.

The more modern and functional smartphones become, the more risks arise in terms of hardware and software. Processors have to “shove through mountains” of information; in the process, overheating of the microcircuits can occur and, as a result, errors. Errors in software can lead to sad consequences, such as a red screen of death suddenly appearing on your iPhone, and a variation of a similar problem blue screen on iPhone 5s (BSOD).

There is no point in panicking and running in circles around the gadget, shouting “everything is lost”, there is always a way out, remember this.

Causes

There are many reasons why an apple appears on the screen and the device does not turn on. Users complained that at first the iPhone gets very hot, and then there is a blue screen and that’s it. Silence. The phone retreated into itself and did not respond to button presses. We’ll look at how to avoid this in the next section, but now let’s look at the causes of such breakdowns:

Software errors (iOs)

  1. Software, in particular Jailbreak, is essentially file system hacking. you can judge the consequences for yourself
  2. Installing crooked applications from App Store. Yes, yes, and this happens, even if you are not a fan of jailbreaking.
  3. Not set to critical iOS update(we remember the last time we updated)
  4. There is a version - a red screen on an iPhone may occur due to a touch ID failure after several unsuccessful scanning attempts. But this is more of a rumor.

Problems with hardware (chips)

  1. Dropping an iPhone 5s on a hard surface does not improve its health. If immediately after a hard landing the iPhone does not turn on or a red screen appears and that’s it, then you need to inspect the internal connectors. Perhaps one of the plugs has fallen out of the groove.
  2. Drowning an iPhone 6 in normal or sea water also results in a blue or red display (BSOD).
  3. Installation of low-quality spare parts on the phone during a previous repair. The market is flooded with fake spare parts for iPhone 5s, 6, 7. You should be careful when choosing repair shops.
  4. Using cheap Chinese ones chargers, capable of sometimes delivering such currents that even a refrigerator will burn out, not to mention the delicate electronic interior of the 5th iPhone.

Symptoms

With this problem, you can encounter symptoms that seem to be incompatible with each other, for example, when the phone gets hot and displays a blue screen on the 5s. It would seem that heating and system error have something to do with it. The answer is simple, most likely there was a processor error that was fixated on solving a meaningless task.

In addition, there is a whole range of symptoms:

  • When turned on, a red screen appears.
  • When turned on, a blue screen appears.
  • The phone heats up while charging and shows no signs of life; after a minute a blue (BSOD) or red screen (red screen of death) appears.
  • When you try to turn on the device, the message “before using iPhone cooling is required." In this situation there are two options:
    1. The iPhone simply overheated in the sun, which means it needs to be cooled in the shade. Or put it in the freezer for 15 minutes, wrapped in a cloth.
    2. If 5 does not turn on and the case is cold, but it says “cooling is required before using the iPhone,” we try to turn it on again, BSOD mode may appear.

  • You shouldn’t be afraid of this behavior of the device; you need to carry out the procedures described in the next chapter, in 80% of cases, this saves the device from glitches, and you from wasted time and money in the service center.

    Solution

    It's time to answer the question, what to do if phone iphone 5 does not want to work as it should, it throws screens of death, becomes hot as an iron and does not turn on.

    • We try to do a “Hard Reboot” of the phone. To do this, press the Power and Home buttons for 10 seconds. The iPhone 5s will then reboot; the procedure can be repeated several times until iOS is fully loaded.
    • After successful download operating system iPhone, turn it off for 10-15 minutes.
    • If iOS loads, urgently disable synchronization of applications with iCloud.
    • The next step is to temporarily disable the Find My iPhone feature. Go to “Settings” - “iCloud” - “Find iPhone” and turn off “Find iPhone”.
    • Now on iPhone 5s, 6, 6 plus, 7, 7 plus we will disable touch ID authorization. Go to “Settings” - “General” - “Passcode & Fingerprints” - “Fingerprints”, turn off this function. Now the request for touch ID when turned on will not give an error on 5s, causing a red screen to appear.
    • Install the iOS update suggested by the system.
    • We're taking it back to the workshop, the monitor cable may have broken or the connector has become loose.

    After trying to turn on, your iPhone is frozen on the apple and no longer responds? This indicates that a serious error has occurred in the system, which the device cannot solve on its own. Be prepared to have to restore your iPhone. Below are all possible ways, which will help to effectively solve the problem that has arisen.

    Diagnosis of the problem

    The “eternal reboot” of the iPhone occurs due to a failure of the standard algorithm of actions that are necessary to turn on the smartphone. It is possible that the smartphone cannot access the central processor, check the memory and configure internal components.

    There are only three reasons that provoke a “perpetual reboot” of the phone:

    • IOS updates, data recovery and transfer from computer to iPhone and other actions during which third party device gains access to the functions of the phone's cores. Perhaps the error was caused by defender programs, a faulty cable or USB port;
    • Have you done Jailbreak? The risk of system errors increases significantly if you jailbreak your iPhone. The device is more susceptible to viruses and third-party bots;
    • Hardware problems. When turning on the iPhone, it first checks the functionality of the hardware components and, if important elements do not “respond”, the phone cannot continue to start. This way the apple logo doesn't disappear and nothing happens.

    Solution #1. Hard Reset

    A hard reboot helps 99% of the time. However, user data is not saved. After the reboot, all your personal files will be deleted. We advise you not to do it data backup, because its contents may contain utilities and options that caused the freeze.

    To do a Hard Reset, press and hold the Home button and the Power button until the Apple icon disappears. Next, animated gears will appear on the screen, which indicate the start of the system rollback process.


    Hard Reset will end in 5-10 minutes. Then the iPhone will turn on. You will need to conduct basic setup phone again (log in to your Apple ID, set up a fingerprint scanner, etc.).

    Solution #2. Working in DFU mode

    If a hard reboot does not bring any results, you need to run the DFU operating mode - updating the standard phone firmware. This option allows you to enable automatic diagnosis and troubleshooting of the microprocessor.

    As a result of DFU, the peripheral will be rolled back software, without which the hardware components cannot start correctly.

    Connect your iPhone to personal computer and open the iTunes for PC utility. Make sure your phone is turned off. Press and hold the Power and Home buttons for 8 seconds. Then release the "Power" button, but still hold down the "Home" button until the message "iTunes has detected an iPhone in recovery mode" appears in the main iTunes window.


    Next, in the program on your PC, press the OK key to start the process of rolling back the microprocessor firmware. Do not disconnect your computer or iPhone from your PC until the end DFU recovery. This may result in the phone being completely inoperable.


    Solution #3. Connecting loops

    Perhaps, after a recent phone repair, the motherboard cables were not connected securely. Turn off your phone and open the back cover. Then check the connections of all the cables shown in the figure. If necessary, disconnect and reconnect the component using a spudger or plastic spatula.

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