Why did my iPhone stop receiving Wi-Fi? Why won't my iPhone connect to Wi-Fi? Diagnosis and solution of the problem

Your iPhone won't connect to Wi-Fi and you don't know why? Your computer may be connecting to the right point Wi-Fi access, your friend's iPhone is connecting, or maybe no devices are connecting at all. Your iPhone may be connecting to every Wi-Fi network except one, or maybe it's not connecting to any networks at all.

There are many options when it comes to diagnosing and solving this problem, but we'll help you figure it out. In this article, I'll explain why your iPhone won't connect to Wi-Fi and help you fix the problem, whether it's a software issue.

First thing you should find out if there is a problem connecting to wireless network- This: "Will my iPhone connect to any Wi-Fi networks, or is there just one network that my iPhone doesn't connect to?"

If you don't have another Wi-Fi network to test your iPhone with, go to a nearby coffee shop or ask someone to give you internet and try connecting to Wi-Fi. If your iPhone connects, then this is not a problem with your iPhone - there is a problem with the wireless router (modem) at home, you should contact your Internet provider.

If your device does not connect to any access points, then the problem is in the device itself. Check out the many ways to fix your Wi-Fi connection problem. Try these solutions—from simple to complex—to get your iPhone back online:

1. The simplest fix is ​​reboot

If you haven't already, try turning off your iPhone and Wi-Fi router and turning them back on.

On your iPhone, press and hold the Power button until the "power off" slide appears. Swipe the screen with your finger and wait for your iPhone to turn off. It may take 15 seconds or more for your iPhone. Then hold the Power button until the Apple logo appears on the screen.

Reboot the Wi-Fi router with the button too, or simply unplug the power cord from the wall and plug it back in. After rebooting your router, try reconnecting your iPhone to Wi-Fi. If everything works, then there is a problem with the built-in software of your wireless router(the so-called firmware).

2. Update to the latest iOS version

Technical devices And software are updated regularly, which may lead to compatibility issues. Apple regularly releases updates for iOS. Check if an iOS update is available for your device. If there is one, install it. This may solve your problem.

To check iOS updates:

• click "Settings"
• click "General"
• click "Software Update"
• If the screen indicates that an update is available for your iPhone, plug your phone into a power outlet and tap Download and Install

3. Reset iPhone network settings

Resetting your phone's network settings may resolve Wi-Fi problems.

Your phone's network settings contain all kinds of information, including connection data and network preferences cellular communications and Wi-Fi. If one of the Wi-Fi settings is corrupted, it may prevent you from connecting to the Wi-Fi network. In this case, the solution is to reset the network settings, although this deletes some settings and saved data associated with the connection. You may have to ask the network owner for connection details and enter them again:

• click Settings
• click Basic
• swipe down and tap Reset
• Click Reset Network Settings. If you are asked to confirm that you want to reset these settings, do so

4. Disable location services

Disabling this setting will not break your Wi-Fi experience, but it may resolve connection issues.

Your iPhone has many functions designed to make it useful. One involves using Wi-Fi networks near you to improve the accuracy of mapping and location services. This is a nice little bonus, but it could be the reason why your iPhone won't be able to connect to a Wi-Fi network. If none of these solutions have helped so far, disable this setting. This doesn't stop you from using Wi-Fi, it just uses it to improve location awareness.

• -Click Settings
• -Click "Privacy"
• -Tap Location Services
• -Swipe down and tap System Services. Move the Wi-Fi Networking slider to the off position

5. Restore iPhone settings to factory settings

If none of these solutions worked, you need to take drastic action: restoring your iPhone to factory settings, how to reset, . This removes everything from the iPhone and returns it to its original state. Before doing this, take a complete backup of all the data on your phone. Then perform a reset:

• click "Settings"
• click "General"
• swipe down and tap Reset
• Click "Erase all content and settings"

You will be asked to confirm that you really want to do this. Confirm and proceed with the reset. When the reset is complete, you will have a completely empty iPhone. Then you can configure it like new iPhone or restore from backup copy. The restore is faster, but you may be able to recover from the error that prevented you from accessing Wi-Fi before the reset.

If your iPhone still cannot connect to Wi-Fi, there may be a technical problem and you should contact service center equipment repair service or the store where the device was purchased.

Many people use a wireless (WiFi) Internet connection, and there are many reasons for this. Firstly, Wi-Fi provides greater mobility than a wired connection - this is obvious. Secondly, in the case of a wireless access point, the user has the opportunity to use several devices simultaneously, whereas you will not be able to connect, say, a tablet and a smartphone to a cord.

Connecting via WiFi is convenient, but it can also cause problems. For example, it happens that the user cannot understand why the iPhone does not connect to Wi-Fi. It would seem that I entered all the data correctly (meaning the password), selected the network, but it is not possible to access the Internet via a smartphone.

Read about what to do in such a situation and where to look for a solution to the problem.

General procedure

First, let's describe how this should happen. wireless connection phone to the Internet. Perhaps, after studying it, you will understand why the iPhone does not connect to Wi-Fi in your situation.

Using a WiFi router, distribution is carried out wireless signal. Mobile devices, catching it, can access the network without the need to use cords and wires. However, to do this, you must obtain permission to authorize the network (if the latter is protected). Simply put, if Wi-Fi is closed, in order to log into it from your tablet, phone or any other gadget that you want to connect to the Internet, you must enter a password (network key). After this, the system will recognize you and give you the opportunity to log in.

Accordingly, three connecting elements in the entire circuit are obvious: the source of the Internet signal (a cord from a special socket for connecting to the online); router that distributes the signal; and, in fact, the phone itself. In some cases, another laptop acts instead of a signal distributor (if such a function is available on it). When it happens that you cannot understand why the iPhone does not connect to the laptop’s Wi-Fi, the issue may be one of these connecting links. Our task to solve the problem is to identify the cause of the problem and eliminate it.

Check the network

The first thing we do is diagnose our WiFi network. It is very simple to determine whether everything is working at the proper level and why the iPhone does not connect to Wi-Fi. Try accessing the Internet using a different device. For example, try connecting via a computer. If everything went fine and you have Internet access, then the problem is mobile phone and in the interaction between your iPhone and router.

Check your router

If you were unable to connect either using your phone or via Personal Computer(or any other device), it means that the problem is either the lack of Internet or the settings of the router. Try logging into the browser from a device connected to this network and going to the modem settings menu - 192.168.0.1 (or another address - depends on the router manufacturer). The connection status will be indicated there. It will become clear what may be the cause of the problem.

However, we will proceed from the fact that everything is in order with our network, and the problem is, in fact, in the phone (more precisely, in the settings).

Phone check

To find out why the iPhone does not connect to the Wi-Fi of your home computer, first of all go to Check if the device can see your network? If yes, try to connect. Most often, WiFi is protected with a password. Find out if you entered it correctly? Perhaps a mistake was made somewhere - and, obviously, this prevents you from connecting to the network.

If the password matches, but you cannot connect, try going to the network search menu and opening the “Other” item. It is responsible for creating new networks with established data. Here you will need to specify a name and password to connect. This will allow the device to automatically log into the network when it comes into view.

The third option is a situation where you see the network, connect, but there is no Internet. This may be due to some restrictions on the provider's side - check this information.

Reboot, factory reset and repair

There are times when nothing helps, and it’s hard to say why the iPhone doesn’t connect to Wi-Fi only at home (or only at work). The Apple Help Center says that in this case, you should try resetting the settings or rebooting the phone.

There are also more serious reasons why you cannot log into a WiFi network. For example, if the phone does not see any network, this means that the module itself responsible for the Wi-Fi connection may be faulty. This is a serious breakdown and, of course, to fix it you will need to contact the nearest service center that provides Repair iPhone.

Of course, you can do without access to the Internet on your mobile phone. But, as practice shows, working via WiFi from your iPhone is faster and more comfortable. In addition, there is no need to pay for wireless 4G Internet, thus saving money. Therefore, if you encounter a problem, solve it and forget it!

How the repair works:

• 1 We diagnose the imported goods for free
  device received by you or our courier.
• 2 We carry out repairs and also provide a guarantee on new installed parts. On average, repairs last 20-30 minutes.
• 3 You receive a working device yourself or call our courier.

The main reasons why a smartphone works poorly or slowly with a wireless connection or cannot connect to Wi-Fi are:

• malfunctions operating system;
• firmware corruption;
• chip damage printed circuit board as a result of a fall;
• malfunction of the Wi-Fi chip;
• Damage to the Wi-Fi antenna.

What to do when iPhone does not see wi-fi?

When your smartphone stops working with Wi-Fi, you should first reboot it. Most of the problems that arise with the iPhone 5 are related to system freezes. To restore your phone's functionality, simply hold down the "Home" and "Power" buttons for a few seconds. Note that problems with the Wi-Fi network can be caused not only by the iPhone 4s freezing, but also by malfunctions in the router that distributes the Internet. Therefore, along with rebooting the smartphone, it would not hurt to restart the router. If the router works without failures, and other devices connect to the network without problems, then the problem lies in your iPhone 5c.

If after forced reboot problems still exist, try resetting network settings. If this does not help, then you need to return the phone to factory settings. But before you perform a factory reset, you should do backup information. This can be done either using iCloud, or, if you are unable to connect to the Internet, through your iTunes library. It should be noted that with this process, you will remove all important information, including about the network:

• VPN and APN;
• IP address;
• network data;
• access point passwords;

iPhone doesn't see Wi-Fi

If after this action, Wi-Fi does not work, then the essence of the problem lies in an iOS failure. You can restore normal operation of the operating system using the same iTunes. You should connect the device to the computer and select “recovery” from the menu.

Once the process is complete, try connecting to your wireless network. If the connection does not occur, then the cause of the malfunction is related to a hardware failure inside the device. Key mechanisms may fail: a Wi-Fi antenna, a cable, or a printed circuit board chip. In addition, if the Wi-Fi module inside the smartphone is damaged, the user will immediately notice it. The speed of Internet access will decrease significantly, and the device itself will no longer find active access points. In this case, only a specialist can find out what exactly is wrong and fix the iPhone 5c.

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iPhone 5s does not see wifi? The service will help you!

You should trust iPhone 4s repairs only to professionals. Those who work in our service center. The experience accumulated since 2009, the most modern equipment and the high professionalism of our employees allow us to carry out quick and high-quality repairs of Apple devices. It’s not difficult to find us; the service center is located within walking distance from the metro. Please note that the repair itself lasts no more than an hour. If necessary, you can spend this time in a comfortable waiting room.

The modern world dictates its own rules, a smartphone without the Internet is no longer a smartphone, but a toy, with beautiful graphics. This article will discuss how to fix the problem when the iPhone does not connect to wifi. The problem occurs quite often among users, but not many know how to act correctly. The entire line of Apple equipment is susceptible to this glitch, just like Android smartphones, but as they say, that’s a completely different story. Let's look at the main reasons why Wi-Fi on an iPhone does not work.

Main reasons

• Software problem in iOS
• Incorrect network settings, ip, dns, password and others
• Problems with the router
• Internal physical damage to the phone

Checking Wi-Fi settings

The first thing to do if the iPhone does not connect to the router via wifi is to check the network settings.

• Checking the password is correct
• If the iPhone does not receive wifi, check the IP address settings
• DNS check
• Is there internet access on the router?

Checking the connection password

The Wi-Fi connection password is set on the router; to change it, you will have to go to the network equipment and make the change there. There is no universal solution; you will have to search the Internet for instructions for your equipment and use it to change the Wi-Fi password. Still, I’ll leave the video in case someone finds it useful.

Network settings

The router’s network parameters, such as IP and DNS addressing, are changed in the internal interface; again, you need to “smoke obscenities”. part”, understanding the intricacies of network equipment using video instructions. Let me remind you that it is different for each model, you will have to look for it.

Availability of Internet connection

Checking the Internet is the simplest task; you don’t have to go into the equipment interface, but connect via wifi using a laptop or computer and open this article on it. If there is no connection, then there are no options; you need to understand the reasons for the lack of connection. Unfortunately, within the framework of this article, why the iPhone does not connect to Wi-Fi, it is impossible to describe all the problems with the router, but be sure to watch the video, a lot will become clearer.

Problem with network equipment

It is likely that the reason why there is no connection to wifi on the iPhone 6 may be the router. Like any electronic equipment, it can fail, the firmware may fail, or the power supply may burn out. In this case, there can be no talk of connecting to Wi-Fi; the problem must be fixed. First of all, make sure that the equipment is working, see if the indicators are on, if not, you need to dig further. If everything is in order and the lights are on, you should reboot the equipment. To do this, unplug the power supply from the outlet for 10 seconds and turn it on again, the problem may go away.

Reconnecting to the network

Let's consider the option when Wi-Fi on the iPhone does not turn on due to the settings of iOS itself. Similar problems arise if you change the password on the router; in some cases, the phone cannot connect to automatic mode. You will have to reconnect to the wifi network, this is done simply.

• Open Settings - Wi-Fi
• We find in the list the network with which there are connection problems
• Click on the “i in a circle”
• Click “forget this network”

That's it, now we connect to the wifi network on the iPhone again by entering a password consisting of at least eight characters. Everything should work. If the problem persists, try other means

If the Internet via Wi-Fi on the iPhone does not work, even after reconnecting to the network, let's try a hard reboot of the device before moving on to more radical measures. To do this, follow these simple steps:

• Press and hold the Power button and the “HOME” button simultaneously
• Hold for up to 10 seconds until the Apple logo or a message about the need to charge appears

We have soft rebooted the device, now we are trying to connect to Wifi, the problem of Wi-Fi not working on the iPhone should go away.

Software bugs in iOS

If Wi-Fi does not work on your iPhone due to a software error, most often it is easy to treat. There are several main types of errors in software glitches

• It is not possible to enable Wi-Fi in the settings (the switch is gray)
• Internet connection keeps dropping out

Backup - saving your phone at the right time

Both problems can be attributed to system problems, i.e., the device needs to be reflashed, but as an option, you can try restoring 5s and 4s from a backup. This is done using a utility from Apple called iTunes, you can download it from this link. Installs quickly and without problems - follow the installation wizard. The procedure for creating a copy from a smartphone is described here; it should be done at least once a month to protect yourself from complete loss of information, including photos, email settings, and other important information.

Flashing iPhone

Using iTunes, you can not only restore wifi functionality on your iPhone, but also reflash the gadget to avoid problems with connecting to wifi in the future. How to reflash an iPhone using this utility, watch the video. There is nothing complicated in this action, don’t be scared and ask the service people to do it, just follow the instructions and everything will work out.

Glitches after iOS update

Sometimes the iPhone does not connect to wifi immediately after updating iOS, why does this happen? It’s simple, sometimes the firmware comes out “raw”, unfinished, fortunately the developers in the next couple of days fix the bugs in the program code and post a new update. If your iPhone isn't working properly and you don't want to wait a couple of days, the iTunes utility will come to the rescue again.

Resetting the settings will help if wifi does not turn on on iPhone 6, 6 plus, 7, 7 plus, 8, 8 plus, 5, 5S and lower series. A hard reset, i.e. all data, settings and parameters are deleted. Before this procedure, it is recommended to make a full backup of your iPhone. In the future, using a backup copy, you can restore photos, programs and other settings, returning the phone to working condition. After resetting to factory settings, we try to connect Wi-Fi on the iPhone, everything will work. If the Internet is not connected, you are left with a version with mechanical damage, both separately to the wifi module and to the motherboard.

Wi-Fi module failure

A breakdown of the wifi module can cause Wi-Fi to not work on your iPhone. Most often this happens under the following circumstances:

• Mechanical damage to the device
• If dropped on a hard surface, the conductors inside the board may break.
• If water gets inside the case, the contacts oxidize.

In this case, you won’t be able to fix it yourself; you’ll have to contact a service center. There they will replace the non-working module with a new one, and the problem with wifi on iPhone 6, 6 plus will be solved.