The service cannot be disabled in the Megafon personal account. How to disable MegaFon paid services? SMS deactivation of paid services

The computer does not see Meizu The Meizu phone does not connect to the computer

Musical happy birthday greetings on your phone How to say hello to autoradio

Repairing the kinescope demagnetization system

Virtual relationships: types, pros and cons, expert advice Disadvantages of virtual love

Windows Sync Center

What to do error loading operating system error

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
  Was the information useful? Not reallyReview sent. Thank you!
- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
  Was the information useful? Not reallyReview sent. Thank you!
- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
  Was the information useful? Not reallyReview sent. Thank you!
- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
  Was the information useful? Not reallyReview sent. Thank you!
- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, and also if old SIM card blocked.
  Was the information useful? Not reallyReview sent. Thank you!
Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
  Was the information useful? Not reallyReview sent. Thank you!
- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  Was the information useful? Not reallyReview sent. Thank you!
- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
  Was the information useful? Not reallyReview sent. Thank you!
- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
    Was the information useful? Not reallyReview sent. Thank you!
  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
    Was the information useful? Not reallyReview sent. Thank you!
  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Phones emergency services:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
    Was the information useful? Not reallyReview sent. Thank you!
  - What to do if your phone is lost or stolen?
    Was the information useful? Not reallyReview sent. Thank you!
  - How to protect yourself from scammers?
    Was the information useful? Not reallyReview sent. Thank you!
  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
    Was the information useful? Not reallyReview sent. Thank you!

When using a number, we often need to connect and disconnect various services and tariff options. Some services are useful for us, some not so much, and some are imposed by the operator in addition to the tariff. Previously, operators made a living by connecting services to their subscribers by simply notifying them via SMS. With the tightening of legislation in the field of communications, this practice has become a thing of the past. MegaFon was the first among the Big Three to take the path of honest business.

No matter how the service is connected, if there is a need to disable it, then you need to know all the possible options. Let's look at them:

Megafon-Retail communication salon and contact center 0500, 88003330500

If you find that the balance is off mobile phone write-offs occur that do not fit into the usual level of payment for services, this is a reason to contact a communication salon or contact center. You may have an unnecessary service or subscription. When applying, you need to be prepared for the fact that there are always queues and waiting times at the salon or at the help desk.

Before consulting on connected services, the specialist will definitely carry out identification - in some cases, the full name of who is the legal owner of the number will be enough, but sometimes a code word or passport data (series and number) may be required.

If you need to disable a paid service, the employee may try to keep it for you, or offer an alternative. Be careful: employees have goals for selling services on incoming calls and when visiting the office. If you want to get rid of services, you can get new ones. Be firm in your decisions.

We consider this method of managing connected services to be the most time-consuming and complex.

Service control commands

Any service has an enable and disable command. This could be an SMS request, a USSD command, or a voice assistant when calling the contact center. The question arises: where to get this command? Everything is very simple.

We go to the official website of the operator.
In the upper right corner, select your region.
There is also a site search button. If you know the name of the service, it will not be difficult to find it. The description always contains a command on how to turn it on or off.

The big disadvantage in this process is that you may not know in advance which service is enabled and try to disable the wrong thing. For this case, there is a command for checking the list of services - * 583 #. When dialing, the system specifies how to display the information: on the screen or send it via SMS. It is better to choose the second point. In this case, you receive a detailed message with a list of paid services and their cost.

If the write-off occurred recently and you want to check why it happened, another code will help - * 512 #. This is a request for the last 5 paid debits from your balance. Information is also sent via SMS.

An IVR system on operator dial-up numbers is another opportunity to check the list of your services. MegaFon has invested enormous amounts of money in the development of its voice assistant. Nowadays you don’t even need to wait for a specialist’s answer to ask something. You can find out everything yourself, including changing the tariff, connecting or disconnecting services. IVR is built very logically. The structure is as follows:

1 - Number information
2 — Internet service settings
3 — Company News
4 — Tariff plans and Services
5 — Megafon-Bonus program
6 - Mobile devices
7 - Reference information
# — Service rating
0 — Connection with a customer service specialist.

It may change, but in general the main sections are always the same.

Personal account and mobile application

Megafon's personal account is perhaps the most convenient self-service service. From the official website you can go to your personal account on the main page in the upper right corner. You can also open it using this link: .

The login is a phone number, and the password is sent via SMS using the command *105*00#.

IN personal account Everything you could want to manage your number is possible - changing the tariff, ordering details, managing services, subscriptions (!), etc.

With the development of the smartphone industry, operators have developed unique applications for their personal accounts. The MegaFon application is one of the most convenient services among its competitors (Beeline also has a pretty smart one).

This is actually a full-fledged personal account - its mini version. Everything that can be done in the WEB version of the personal account is also available in the application. Installed on devices with operating system iOS, Android, Windows.

Choose any way to manage your services, save money and remember that “MegaFon starts with you.”

If you notice that from your phone bill without apparent reason Funds began to slowly disappear - perhaps this is due to one or more services imposed by the operator. Using loopholes in the contract, large communication companies sometimes connect several services to a subscriber. Their validity is extended automatically at the expense of the user’s money. To find out what services are connected to your phone then read this one. Everything is described in detail in it.

Sometimes such services are connected along with the purchase of a tariff plan. Or the operator offers trial version services as a bonus. Its conditional free subscription ends with the expiration of the bonus period - from two weeks to a month. During this time, the subscriber often forgets about the availability of the service or simply does not know how to disable the connected services on Megafon. The subscription fee for the service at this time is charged according to the schedule.

Therefore, in case of uncontrolled expenditure of money, you should check the tariff plan for the presence of active additional paid services.

A convenient function for performing this task is in Personal account. First you need to visit lk.megafon.ru. Each Megafon subscriber has a personal account, even if he has never used it. To enter there, you need to get a password. To do this, dial on your mobile ✶105✶00#. Your login is your phone number. In details about entering your Megafon Personal Account you can read.

The main page provides all information on subscriber accounts, and also has a section about services. We are interested in the button called “ Services and options».

The first tab of those offered contains a list of all services assigned to your number. In addition to the name and characteristics of the service, its cost is indicated on the right, which is charged to the account monthly. You can disable Megafon services on your phone by pressing one button:

The “pitfall” is that in addition to the services listed in the Personal Account, Megafon also provides the possibility of subscriptions. They are managed from a separate website: moy-m-portal.ru.

Availability of paid and free paid subscriptions check on the page moy-m-portal.ru/moi_podpiski. You can also disable them using the " Refuse».

Some subscribers have difficulty logging into the site. The fact is that it is not supported from other types of mobile Internet, except Megafon. Authorization via a computer also does not work: the site displays either an error or a message about unavailability.

How to disable Megafon subscriptions via SMS

A convenient way to get rid of imposed expenses is via text message. Especially if you can’t access the Internet.

In order to disable a service, you need to know its unique code. On the pages podpiski.megafon.ru And podpiskimf.ru You can see descriptions of all paid services provided by the operator, as well as find out their prices. Unique assigned codes are also included in the data, but there is no information on these pages about how to disable services on Megafon. But that’s what this article was created for.

Knowing the code, we send an SMS to the number 5051 . The text must contain the word STOP, written in capital letters and separated by a space – a unique service code. Also " STOP» can be written in the English layout. For example, STOP 9219.

How to disable Megafon services via USSD commands

USSD combinations are numbers with asterisks and hash marks that must be dialed on the subscriber’s call screen. After pressing the call button, the phone sends a request to the server, and the service encoded in the dialed numbers is connected or disconnected.

Since it is impossible to disable connected services on a megaphone using a single USSD command, you will have to get rid of unnecessary services step by step. One code corresponds to one subscription. Some services do not have the option to disable them using a USSD combination at all, and you will have to use other methods to terminate their operation.

The most popular codes for disabling subscriptions:

How to disable Megafon services through the Customer Support Center

One call to the operator will not only help you find answers to your questions, but also disable unnecessary Megafon services. To contact a company employee, you need to dial short number 0500 , or long 88005000500 . At first, the autoinformer will answer, but following its prompts, you can wait for a connection with a live operator.

Ask a Megafon employee to provide you with information about the availability of paid additions to the tariff plan. Remember that a service and a subscription are not the same thing. You need to ask about them separately. How to disable paid subscriptions was described in this.

The effectiveness of the method is somewhat offset by the waiting time. Sometimes, due to high load on the line, the operator may not answer at all.

How to disable Megafon services through a communication salon

To do this, you will need to personally visit the specified location. For most, this is not the most convenient option, but for some, the salon is close to home or on the way from work, so the method is worthy of attention.

There is no charge for assistance from the salon staff. You just need to take your passport with you. After describing the problem, expect that employees will check for active paid services and disable them.

Don't forget to check your account. Sometimes the SMS about connecting an unwanted service is lost or due to some reason does not arrive to the subscriber. Therefore, the state of your account is your personal responsibility. Timely refusal of unnecessary services will help avoid unnecessary expenses. If you did not find the reason for writing off money from your account in this article, then maybe this one will help you.

The most common reason why subscribers begin to wonder how to disable Megafon subscriptions is the disappearance of funds from their personal phone account. Yes, unfortunately, none of us subscribers are immune from the imposition of their paid services by mobile operators.

Often additional paid services included in the package tariff plans, or the operator simply offers to connect some new option under the guise of a bonus. These are so-called shareware services. First time (usually 14-30 days trial period) you really use it for free, but if you didn’t have time or forgot to turn it off, the operator starts charging a subscription fee for the service.

Therefore, as soon as you discover that money has begun to disappear from your personal account, the first thing you should do is check whether you have connected paid services. If you don’t know how to do this, then this article will help you. And from this review you will learn how to disable Megafon subscriptions and deactivate paid services from the operator.

How to disable paid services and Megafon subscriptions via the Internet

The easiest way to get rid of paid operator services is through your “Personal Account” - lk.megafon.ru. To enter it you will need a password, which you can get by typing the command ✶ 105 ✶ 00 # on your mobile phone. Enter your Megafon phone number as your login.

In your “Personal Account” you will not find information about existing subscriptions. An Internet service is designed to manage them moy-m-portal.ru.

To unsubscribe from existing paid subscriptions, go to moy-m-portal.ru/moi_podpiski. Here you will see a list of subscriptions connected to your number and you can easily disable them by clicking the button "Unsubscribe".

To access the list of subscriptions on the website moy-m-portal.ru, you need to access it via the Megafon mobile Internet. Otherwise, the site will either be unavailable or will inform you that you cannot use this service.

How to disable Megafon subscriptions via SMS

If you have problems connecting to the Internet, then this method of disabling paid subscriptions is perfect.

To unsubscribe, you need to send a message to the free short number 5051 with the text STOP (or STOP) and a unique subscription code.

For example, to disable a subscription "Unlimited dating", you need to send an SMS with the text Love Stop to the short number 5022 or dial the command ✶ 561 ✶ 0 ✶ 9218 #.

How to disable Megafon services and subscriptions via USSD commands

Let me tell you: there is no universal USSD combination that, by typing, would immediately disable all existing paid subscriptions or Megafon services. Therefore, each service or subscription is disabled separately by entering a unique key combination corresponding only to it. Moreover, many paid subscriptions do not have USSD commands to disable them at all. They can only be deactivated via SMS or through the mobile Internet service moy-m-portal.ru.

Since there are a huge variety of paid Megafon subscriptions and services, USSD commands for disabling only the most popular ones will be given below. For convenience, all combinations are grouped into categories.

USSD combinations for disabling paid entertainment services and subscriptions:
"Kaleidoscope"(news and entertainment service) - ✶ 808 ✶ 0 #
"Change the horn"(music instead of beep for incoming calls) - ✶ 770 ✶ 12 #

"Personal beep"(music instead of beep for outgoing calls) - ✶ 660 ✶ 12 #
USSD commands to disable paid options for calls and SMS:
"Unlimited communication"(for calls within the network) - ✶ 105 ✶ 0082 ✶ 0 #
"Call yours"(for communication with subscribers of the “Warm Welcome” tariff line) - ✶ 105 ✶ 1132 ✶ 0 #

"Unlimited SMS"- ✶ 456 ✶ 6 #
USSD combinations to disable additional services connections:
"SuperAON"(determinant hidden numbers) - ✶ 502 ✶ 4 #
"Black list"(barring incoming calls from certain numbers) - ✶ 130 ✶ 4 #

"Megafon.Mail"(Email):
disable the “light” version - ✶ 656 ✶ 0 ✶ 2 #
disable the “full” version - ✶ 656 ✶ 0 ✶ 1 #

"Living Balance"(balance on phone screen) - ✶ 134 ✶ 0 #
USSD codes to disable paid roaming services:
"Fell yourself like at your own home"(cost of communication services in roaming in Russia at home rates) - ✶ 570 #
"All Russia"(free incoming and inexpensive outgoing calls when roaming in Russia)
- ✶ 548 ✶ 0 #

"Crimea" (profitable calls, SMS and Internet when in Crimea) - ✶ 105 ✶ 1037 ✶ 2 #

"Internet in Russia"(Internet without paying for traffic when traveling around Russia) - ✶ 105 ✶ 0042 ✶ 0 #

"The whole world"(free incoming calls in international roaming) - ✶ 131 ✶ 0 #

"Around the world"(minimum price for incoming and outgoing calls in international roaming) - ✶ 105 ✶ 708 ✶ 0 #

"Vacation online"(mobile Internet in international roaming without monthly fee) - ✶ 105 ✶ 0060 #

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
  Was the information useful? Not reallyReview sent. Thank you!
- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
  Was the information useful? Not reallyReview sent. Thank you!
- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
  Was the information useful? Not reallyReview sent. Thank you!
- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
  Was the information useful? Not reallyReview sent. Thank you!
- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
  Was the information useful? Not reallyReview sent. Thank you!
Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. You can download the latest versions of the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
  Was the information useful? Not reallyReview sent. Thank you!
- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  Was the information useful? Not reallyReview sent. Thank you!
- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
  Was the information useful? Not reallyReview sent. Thank you!
- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
    Was the information useful? Not reallyReview sent. Thank you!
  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
    Was the information useful? Not reallyReview sent. Thank you!
  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
    Was the information useful? Not reallyReview sent. Thank you!
  - What to do if your phone is lost or stolen?
    Was the information useful? Not reallyReview sent. Thank you!
  - How to protect yourself from scammers?
    Was the information useful? Not reallyReview sent. Thank you!
  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
    Was the information useful? Not reallyReview sent. Thank you!
  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
    Was the information useful? Not reallyReview sent. Thank you!

Publications on the topic

Doesn't offer to upgrade to 10

Despite the fact that Windows 10 is positioned as one of the best versions of Windows, not all users are in a hurry to switch to it. All...
Lenovo Vibe Z2 smartphone: description, specifications and reviews What about the screen

Slim metal tablet with maximum performance and dual SIM support In line with the growing interest...

The service cannot be disabled in the Megafon personal account. How to disable MegaFon paid services? SMS deactivation of paid services

SIM card, number, tariff

Services, options

Mobile Internet

Mobile subscriptions

Roaming

Megafon-Retail communication salon and contact center 0500, 88003330500

Service control commands

Personal account and mobile application

How to disable Megafon subscriptions via SMS

How to disable Megafon services via USSD commands

How to disable Megafon services through the Customer Support Center

How to disable Megafon services through a communication salon

How to disable paid services and Megafon subscriptions via the Internet

How to disable Megafon subscriptions via SMS

How to disable Megafon services and subscriptions via USSD commands

SIM card, number, tariff

Services, options

Mobile Internet

Mobile subscriptions

Roaming

Publications on the topic