Beeline help from a landline phone. Beeline reference phone numbers

Beeline subscriber service phone number

0611 or 8-800-700-0611

The short number of the subscriber service is aimed at those who call from Beeline numbers. All other phones are designed for owners of landline and other mobile phones. The network also operates a special number for those who call the Beeline help desk from international roaming. However, let's talk about everything in order.

Short telephone number for Beeline subscriber service - 0611. This number has been operating on the network almost since its foundation. By calling 0611, we get into the voice menu, with the help of which we can get answers to many questions in automatic mode. For example, here we can find out about new promotions and offers, as well as receive information about new tariff plans and options available on the network.

After we reach the autoinformer, we need to wait for the command to connect with the help desk consultants. Next, we wait until one of the consultants is free - in some cases, the Beeline subscriber service can be overloaded with calls from subscribers, which is often observed during working hours and in the evening.

In parallel with the short number 0611, the Beeline network also operates regular number 8-800-700-0611. In order to contact the help desk consultants, we will have to go through the voice menu of the autoinformer. Calls to all Beeline technical support numbers for subscribers of this network are absolutely free, even if the subscriber is in intranet roaming.

A secret way to dial the customer service

Recently, subscribers have begun to notice that the tricky answering machine on the number 0611 does not make it possible to contact customer service operators. You can bypass it in the following way - call 8-800-700-0611 from a landline or other mobile phone (MegaFon, MTS, Tele2, Rostelecom or Yota), press the number “0” three times, after which the answering machine will connect you with contact center Beeline.

How to call Beeline subscriber service from other operators

To call the Beeline help desk from phones of other operators cellular communication, you need to use the federal number 8-800-700-0611. This number is analogous short number 0611 and is available for any Russian operators - MTS, MegaFon, Tele2, Skylink, Yota and Russian virtual operators. Calls to a federal number are absolutely free.

How to reach the customer service from a landline

Do you need to call the Beeline help desk from a landline phone or even from a street payphone? The short number 0611, as you might guess, is not available for city numbers. Therefore, we will call the federal number 8-800-700-0611. Calls here are free.

By calling the Beeline subscriber service operator number 8-800-700-0611 from a landline phone, we will be taken to the voice menu, where we need to get to the consultant. After this, we will be able to tell him about our problem or ask questions about services or quality of communication.

Customer service phone number in roaming

If communication problems arise in international roaming, then the help of Beeline subscriber service consultants becomes invaluable. Subscribers traveling abroad need to write down in their phone book federal number +7-495-974-8888. This number is available from Beeline numbers anywhere in the world, when located in any guest networks in any country. What are the advantages of the federal Beeline support number for roaming?

The thing is that it is absolutely free for Beeline subscribers. That is, we can contact the help desk of our native operator from anywhere in the world without spending a single penny. And this is very important, given the huge prices for communications when in international roaming.

If we are in intranet roaming in Russia, then to communicate with the Beeline subscriber service we can use the short number 0611 or the federal number 8-800-700-0611. Calls to help desk from intranet roaming for Beeline subscribers are absolutely free.

Help is needed? Beeline customer support service is available around the clock via Hotline numbers, through feedback, groups on social networks and in your Personal Account.

Toll-free phone number for Beeline Mobile Communications subscriber support:

Calls to Beeline Hotline phones completely free.

How to call Beeline?

If you call an operator from a mobile phone connected to the Beeline cellular network in any region of Russia, including Novosibirsk, Yekaterinburg, Nizhny Novgorod, Samara, Omsk, Kazan, Chelyabinsk, Rostov-on-Don, Ufa, Volgograd, Perm, Krasnoyarsk, Voronezh, Saratov, Krasnodar, Tolyatti, Izhevsk and others - for free communication with a support operator, call the 24-hour helpline number
to connect to a Beeline technical support operator. Beeline help desk operator?

To call Beeline from a mobile operator of another operator (Megafon, MTS, Rostelecom, Yota, Tinkoff Mobile and Tele2) or a landline home phone, use toll free number telephone number of the 24-hour customer support center: 8800 700 0611.

You can call directly with Beeline operator. Press 0 in the main menu or wait until the announcer lists all the menu options, after which you will be automatically connected to a call center employee.

Are you connected to Home Internet and TV from Beeline? For clients wired internet And digital television works separately hotline subscribers " Home Internet and TV Beeline."

To obtain personal information on your subscriber account, be prepared to provide the support service operator with your passport information. For connection paid services and options may be subject to additional charges, in accordance with the operator's tariffs. The support operator will definitely inform you about the cost of all services before connecting them and debiting funds from your account.

Helpline number for calls from abroad and international roaming:

If you are located or in Russia, all calls to the number +74957972727 will be free for you. At the same time, calls to the city number of the contact center +7 495 7972727 from any other phones are paid in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in international format, starting with the Russian code +7.

To provide personal information on your account, block a number, connect and disconnect paid services, be prepared to provide the operator with Beeline 8800 support service your passport details.

Beeline employees can contact clients regarding marketing campaigns and personal special offers from the number +7 499 2703650. Toll-free federal number 8800 700 0611 not used for outgoing calls.

Having useful Beeline numbers at our disposal, we can manage your number directly from your phone without Internet access. And such opportunities are available to all subscribers of the black and yellow operator. In order for you to take advantage of these opportunities, we have prepared this detailed review, in which you will find information about all useful numbers and commands of the Beeline operator.

The numbers and teams presented are divided into several categories:

• Numbers for reference information;
• Numbers emergency services;
• Numbers for balance management;
• Numbers for managing your tariff plan and services.

It is in this order that we will give you everything useful information.

Beeline information and reference numbers will help you obtain reference information on many issues. The most important number that you need to write down in your phone book is number 0611, intended for dialing the Beeline help desk - with its help we can solve any problems arising with cellular communication. If you need to call the helpline from another mobile or landline phone, use the number 8-800-700-0611.

Do you want to receive information about online services online? Then use the free service number 0604. If you need information on infotainment services, then a special number 0605 works for you. And by using the number 0606, you can get information about all the new products in the field of tariffs and services.

Let's move on - next up is an information mini-portal on discounts in roaming. It is available at the short number 0676 - call it and get the opportunity to reduce your travel costs. If you just need to make a long-distance call, but you don’t know the code of a particular city, use the interactive directory at 065050.

Just in case, write down information number 068044 - it will help you protect yourself and your relatives from fraudulent activities.

Let's immediately look at the emergency numbers - these are 101 to call the fire department, 102 to call the police, 103 to call the ambulance and 104 to call the emergency gas service. If you are too lazy to remember numbers or there is no connection, use the phone Unified Service rescue 112.

Balance control numbers

We have already reviewed useful Beeline information numbers, now it’s up to the numbers, related to the account, balance and possibilities at zero. The balance on Beeline is checked using a simple USSD command *102#. And to check the balance of included minutes and bonuses, use the commands *110*06#, *106#, *107# and *108#. By dialing 06409, you can find out the balance using another number.

Are you using a postpaid tariff plan? Then write the USSD command *110*04# into your phone - it will help you find out the amount to pay. Do you want to use the Mobile payment service? Then use the short number 0533. Here you can link bank card to perform actions related to payment for various services.

Opportunities at zero

For general information about your options with a zero balance, call the short number 064012. Four services are available here:

• « Trust payment»;
• "Call me";
• “Top up my account”;
• “The call is at the expense of the interlocutor.”

In order to use the “Trust Payment” service, dial the USSD command *141#. Get information about the amount of the trust payment you can use the command *141*7#. You can prohibit and allow receipt of payment by calling the help desk 0611. If there is no money in your account, but you need to urgently contact a specific subscriber, then write the USSD command *144*number# into your phone - with its help you can send a request call back as part of the “Call me” service.

By the way, you can block receiving such requests using the USSD command *144*0# (to re-enable, dial *144*1#). The “Top up my account” service will help you out at a time when you do not have access to payment terminals and other tools for making payments. Ask your friends or family to top up your account using the USSD command *143*number#.

As for the “Call at the expense of the interlocutor” service, to activate it, a special dialing syntax is used - 05050 number. For example, to make a call at the expense of a subscriber with the number +7-961-123-45-67, you should dial the number 050509611234567 and press the call button.

Numbers for managing services and tariffs

Useful Beeline numbers will give you the information you need and help you manage your number. For this purpose, the network operates a USSD portal *111#, which has enormous functionality. With its help, you can independently manage your services and tariff plan. Approximately the same opportunities are available via the short number 0674, which belongs to the voice interactive portal “My Beeline”. Next, you need to remember three very important commands:

• *110*05# - this command will refresh your memory of the parameters of your tariff plan;
• *110*10# - using this command you can clarify your number;
• *110*09# - command to obtain information about connected paid services.

Be sure to write them down in your phone book. In conclusion, we will look at two more useful Beeline numbers - number 0603, which is used to manage the Black List service, as well as number 0717, with which you can get information about connecting and setting up the mobile Internet.

Every large company has a Customer Contact Center where you can get professional help and technical support, thereby solving various kinds of questions and problems regarding the product or service.

Company mobile communications Beeline is no exception. It has become popular and competitive throughout Russia and Kazakhstan and is focused on customer needs with a wide range of services. The combination of price and quality determines this popularity.

Beeline always meets customers' needs and provides the necessary assistance online around the clock. He is ready to provide technical support to everyone in need of qualified assistance, regardless of the telephone set, mobile network and geography outgoing call. You can contact technical support from any number mobile operator, from any phone, from anywhere in the world.

Methods of contacting a live operator

Almost every client from time to time needs to contact the Beeline contact center. Often, subscribers prefer live communication with a mobile communications consultant to the work of an online assistant or SMS tips. In the process of working with a specialist, you can describe the problem in detail and receive specific help.

The professionalism of the technical service is the main indicator of the quality of the service. By contacting a specialist, you will receive detailed answers and the necessary assistance online. Support center contacts are listed on the company website page in the “Help and Support” section. However, figuring it out on your own and finding the necessary information there is quite problematic, since it is not as widely advertised as, for example, advertising about tariffs and new services. Therefore, there is a need to answer frequently asked questions.

To communicate with a “live operator”, you need to call:

• to the official short number 0611;
• to the number with the code 8-800-700-0611;
• to a landline phone 8-800-700-0611;
• from a landline phone 8-800-700-0611;
• to the company operator from roaming;
• to the help center 0770.

These are the main technical service telephone numbers. Let's take a closer look at each of the options.

Call to a short number

All Beeline SIM card users can contact a company consultant absolutely free by dialing 0611. After listening to all the voice menu prompts, just select the one you need and follow the voice recommendations. After clicking the required numbers, you should wait for the online consultant to respond.

Operators are not always able to answer due to the large influx of calls, so you need to be patient and wait for your turn.

If you are unable or unwilling to wait for a specialist’s response, use the Beeline service and order a call back by clicking on the number “1”. The first available employee will contact you.

Dial long number 8-800-700-0611

If for any reason it is more convenient for you to call from your cell phone to a long number, then you can do this in the same way as in the first case absolutely free of charge (for Beeline subscribers) by dialing 8-800-700-0611 and waiting for an answer. This number is universal for calls within Russia.

Landline phone 8-800-700-0611 (paid)

The Beeline cellular operator has at its disposal quite a lot of short numbers with which you can contact the operator or an automatic informant. By calling the voice menu, the client can call to the voice menu, with the help of which it is possible to manage options and tariffs without the help of a “live” operator.

This material will provide all the short numbers for communicating with employees, as well as other methods that will allow you to manage communication services.

Calling an operator using a short combination

The Beeline short number for contacting the operator is quite simple and easy to remember. To call the operator you need to dial 0611. After connection, a voice menu with the robot will be called up. If you follow the robot's instructions, you will be able to contact a “live operator”. To do this, the subscriber must press the number 0 in a row. As a result, a company employee will be called.

It should be remembered that the connection with an employee is not always fast. If the network is overloaded, the connection can be established in 10-15 minutes. The answer will come as soon as one of the employees is free and can answer the call and provide assistance.

Also, subscribers can not wait for an answer, but simply leave a request to the operator using the “We will call you back” service. After calling number 0611, you should press the number 0. Then after a few seconds you need to press the number 0 again. Then you can hang up, and the operator, when free, will contact the client.

It should also be noted that you should not neglect the voice menu and autoinformer. After all, you can independently find the answer to the problem you are interested in and not wait for a response from a call center employee.

Also, the help desk using the short combination 0611 can give an answer to your question, even if you do not call, but send a text message with a question. A company employee will respond in a counter message.

Help Desk

The Beeline service can be called by other methods. For example, support can also be called using the short number 0604. After dialing, you should make a call. Next, a Beeline help desk will be opened with the help of which each subscriber can independently connect and disconnect services, subscriptions and tariff plans. As you can see, there is nothing complicated in using these services.

Another important factor is free use any method that allows you to call support from the Beeline operator.

Subscribers can also use the operator’s phone to learn about the company’s new products and new favorable conditions. But it should be noted that you won’t be able to talk to the employee himself, because the answer will come from an auto-informer. To contact please dial mobile phone 0606 and wait for an answer. Next, after listening to the robot’s instructions, you need to press the numbers, which can lead to the desired operation.

For subscribers for whom it is important to use only entertainment portals from mobile operator Other information is provided by dialing 0605. This set will help you call an employee, who will give all the answers and help with entertainment options. If an employee is not competent in a certain issue, he will redirect to another employee at a different number. In such a situation, the client will need to wait a couple of minutes to establish a connection with another employee.

Other communication methods

You can also contact an employee through the company website. To do this, go to the Beeline page and find the “Ask a question” button in the upper corner. After this, a chat will open in which you can write your question, and you will also need to leave contact information for feedback. When an employee receives a question, he will immediately answer it. Also, the answer to the question can be obtained through communication via e-mail.