When you put the phone on charge, moisture is detected. Samsung "Moisture Detected" Notification - What to Do? Video: Samsung Galaxy S8 tests underwater

Our respects, dear visitors. Today we will find out how it performs on Samsung Galaxy S8 moisture protection. It's no secret that Korean developers have equipped the company's new flagships with water and dust protection technology.

But for me, I wouldn't experiment with my thousand-dollar smartphone by bathing it in the bathtub, or walking with it in the rain and listening to music. It’s better for us to look from the outside at how others do it, and it won’t hurt our pockets, and we’ll have a clear idea of ​​what’s best not to do :)


Rain is certainly not a problem for this smartphone 😀

Well, the phablet has a waterproof rating of IP68, this class tells us that mobile device which has it. It is protected not only from dust and small particles getting into it, but also from water. Moreover, under water, it should work for about half an hour! In any case, that's what the manufacturers assure us. The IP68 indicator is divided into two parts; let’s look at these indicators in more detail:

Indicator 6 tells us about high level Protecting your smartphone from dust and foreign small objects. Of course, only if you don’t deliberately push something into its charging socket, or immerse it in the sand. At the moment, he is the tallest.

Indicator 8 tells us that the Galaxy S8 and S8 Plus are protected from water. And the most interesting thing is that it can be lowered into water up to one and a half meters deep, and kept there for up to half an hour. And all this time it will be fully functional. Of course, the touchscreen in water may not respond to touches, but you can easily take pictures using the volume buttons.

On a note!

An interesting fact is that the seventh iPhone has a dust and moisture protection class of IP67, and it can be briefly submerged in water up to a meter deep :)

In turn, the Samsung Galaxy S8 is more loyal to water procedures. And there can be no question of it being damaged by raindrops or a bucket of water poured on its owner.

Disadvantages of water protection on the Galaxy S8


Don't try this at home!

And now the most interesting thing, which we mentioned at the beginning of the article. Unfortunately, the warranty does not cover cases where the Galaxy S8 fails due to water. No matter how paradoxical it may sound, it is true.

So what happens is all this talk about moisture protection and water resistance is just idle talk and tricks of marketers? We hasten to assure you that no, the smartphone is simply not intended for targeted use under water.

The smartphone is protected enough to function perfectly after short-term contact with water. And a depth of one and a half meters, and a half-hour period of time, these are already achievements obtained in the course of experiments that determine the maximum limit of what is permitted.

You should also remember if it so happened that your Galaxy S8 took a dip. Don't even try to charge it via the cord anytime soon. The charging connector contains moisture-proof sensors, which signal the device about the presence of water.

Even if you do try to charge your smartphone immediately after drinking water, which is highly not recommended. The display will indicate that moisture has been detected in the charging port and must be dry to charge.

The most the best solution in such a situation, it is to dry the smartphone with light streams of cool air. To do this, you need to place it under a light draft; in extreme cases, you can charge it wireless charging.

Self-tests of Galaxy S8 and S8 Plus for moisture protection

As we wrote above, you shouldn’t look for an answer to the question of how long the Galaxy S8 can stay in water and at what depth. This technology does not guarantee 100% impenetrability of the phablet. It is only designed for force majeure cases that are impossible to predict. At such moments, most often the water impact is minimal, of course, if the owner of the device immediately removes it from the water.

Below we have prepared for you a selection of videos of brave daredevils testing their Galaxy S8 in the water. We recommend them for mandatory viewing in order to satisfy your curiosity and discourage any desire to repeat them.

Write in the comments what you think about the cancellation of the service warranty due to the phablet becoming unusable due to contact with water.

Video: Samsung Galaxy S8 tests underwater

When I try to install samsung smartphone When charging, did you find a notification “Moisture has been detected at the charger port”? What to do in such a situation? Android +1 site knows the answer!

Where did “Moisture Detected” come from?

Typical Samsung message "Moisture detected"

Even if you didn't accidentally or purposefully drown your Samsung phone, that doesn't mean you can't get a "moisture detected" message.

The reason for this may be leaving the phone in a room with high humidity for a long time, such as a bath. It is also possible that you might have been caught in the rain, or were running and sweated a lot. But most often this is a software error in the phone.

What to do? Solutions

Below we have presented you with 5 simple ways solutions that should resolve the "Moisture Detected" notification issue.

  1. Let's start with the simplest thing, reboot your phone.
  2. Place the Samsung on charge and reboot the device. Wait until the phone boots up; if the error persists, try another option.
  3. If the first and second methods do not work, then go to “Settings” - “Applications” - “Show system applications” and select “USB Settings”. In the “Memory” section, click on the “Clear data” button.
  4. Try gently wiping the USB port with a cotton swab and drying it with warm air from a hair dryer, 40-45 degrees, at low speed, for 30 minutes.
  5. Take another Charger.

Do you still have some additional questions? Ask them in the comments, tell us what worked for you or vice versa!

A gadget that won't charge is very sad. As soon as you discover that your Galaxy S8 is not charging, you should not immediately run to a Samsung service center - it is quite possible that you can solve the problem yourself and “repair” the device at home.

How? Let's figure out together the reasons why the Galaxy S8 may suddenly stop charging. And here are the most basic “problems”...

USB port clogged with debris

No matter how carefully you handle your Galaxy 8, its port can become clogged even if you just carry the phone in your jacket or jeans pocket. To solve this problem, the port can be carefully cleaned with a toothpick or paper (but not with a metal object!) if dirt is immediately visible. It would be a good idea to “blow out” the USB input – you can use a can of compressed air for this purpose.

Broken cable

The adapter breaks much less often than the cable. In addition, the users themselves shorten its life by twisting and collecting it into a ball in every possible way. When purchasing a new cable, test it on site - if the smartphone starts charging, you have found the cause of the breakdown. If the problem persists, there is no point in buying a new cable.

Non-working adapter

With constant disconnections and connections of the cable to the adapter, it begins to wear out faster. The cause of wear and tear is often visible - it is a loose USB port.

If possible, test your adapter and cable for functionality with another device. Then you will know even before purchasing whether it is worth spending money on a new charging kit or whether the Galaxy S8 is not receiving power for another reason.

Moisture gets into the USB port

Despite the entire device as a whole, the connector USB Type-C on the Galaxy S8 there is no plug and water can penetrate into it. In this case, when you connect the charger, you will see the following message: “checking port, moisture detected; to charge the device, the charging port must be dry.”

There is no need to dry it yourself (much less use things like a hairdryer for this) - you just need to wait and after a while the “eighth galaxy” will start charging as if nothing had happened.

Dead battery

At the moment, you are unlikely to encounter this problem, since the S8 came out quite recently, which means the battery should be “fresh and unharmed.” But no one is immune from defects, so the battery can also be the reason why the smartphone refuses to charge.

Everything is complicated by the fact that the body of the gadget is monolithic and at home it is not possible to connect another battery for testing. What to do? How do you know if it’s the battery that’s acting up?

  • Download a program to analyze the battery condition.
  • Take advantage.
  • Sometimes, a battery defect can be assessed “by eye” - swelling of the battery deforms the case.

Although it is worth repeating that this problem is unlikely to overtake you immediately after purchasing the device. But why not check?

Software error

The media have already begun to disseminate information about the latest Galaxy problem S8. When working with wireless charging, the device may charge either too slowly, or not charge at all, or charging may simply stop at one point.

Samsung commented on the situation and promised to release software update to solve this difficult situation.

Slow charging problem

As a rule, the device charges too slowly if you connect the smartphone to the USB port of a computer or laptop. Since the PC provides very little current (0.5 Ampere in most cases), the S8 will not charge quickly.

The same situation can arise when using “Chinese” adapters (100 rubles per kilogram) - use high-quality accessories.

Here we note that using a smartphone while charging significantly increases the amount of time spent on this process. If the Galaxy S8 charges too slowly, then after connecting it to the charger you should leave it alone.

As you can see, there are quite a few reasons that came up. True, it’s worth remembering one more thing - if you tried everything, but nothing changed (the charge still “didn’t go”), then most likely the problem is in the “hardware” part of the smartphone - here without service center not enough. And it is very desirable that the repair shop is authorized by Samsung. Still, the Galaxy S8 is an expensive device - there is no need to repair it in “handicraft” workshops.

P.S. Describe your situation in the comments and, of course, click on the buttons social networks- the actions are very simple, but how useful they are! Need to try!

Majority Galaxy reviews The A5 (SM-A520F) is sleek and streamlined, just like the body of this phone. There are almost no shortcomings. Sweet candy reviews, which can easily forget to mention, for example, the lack of optical stabilization in the camera, are illustrated with blurry photographs taken with the main camera. We will correct this situation with reviews.

SOFTWARE

— Owners don’t have many questions regarding software. More often they ask about setting up calls from SIM1 and SIM2, about managing two SIM cards. You need to get used to the new interface when switching from dual-SIM phones of other brands.
— There are comments that Samsung Pay does not support working with any banks or cards. Samsung Pay is gradually expanding the list of banks that support this service. Today there are 14 banks on the list. Some banks do not support VISA cards, but only Mastercard support. There are cases when, despite the presence of a card and bank in the list (for example, VISA Alfa-Bank), the card cannot be linked to Samsung Pay.
— The “moisture detected” message may appear even when the phone has not even been in water. For example, it may appear if you were playing on your phone and closed the charging connector with your finger while playing.
— There are complaints about delays in the operation of the phone application. There may be delays, for example, when opening phone book. If this is annoying, then install Google app Phone. It works without any slowdowns.

FRAME

Appearance, in my opinion, has become more boring than the previous model. There is not a single interesting detail that catches the eye.
— The body is slippery. A cover is a must. There are already plenty of photos of phones with broken screens and back covers.
Back cover It quickly becomes covered with fingerprints and small scratches.
— The joint between the screen and the body is clearly felt to the touch. True, this only happened on one phone, on a display sample in a store.

NETWORK, COMMUNICATIONS

— The most serious problem is the loss of communication by the phone. The problem is not uncommon. Moreover, some do not even suspect that it exists. Turn on the missed call notification service from your operator to find out if everyone can reach you. The indication may show reliable signal reception, but they may not be able to reach you. For some, this problem occurs when WIFI is turned on, for others, the connection disappears when turned on automatic mode 2G\3G, and on 2G the connection is stable. They cannot reach someone when data is being transmitted via 3G using one of the SIM cards. As a temporary crutch, set call forwarding from one SIM card to another. Rebooting or turning on/off Airplane mode also helps. You need to wait for software updates.
— Before the April update, there were quite a lot of complaints about constant reconnections to WIFI. This is a fairly well known problem for many people. Samsung models. My 2016 A3 also had this problem. This was only corrected in April 2017. Those. They couldn't fix it for a year. But despite the update, complaints about WIFI still occur occasionally. For some, setting the router to a less busy channel helps. Someone recommends treating this problem by switching the encryption in the router from auto mode to aes mode.
— Enabling the “Network Accelerator” option (when LTE begins to help WIFI) may, on the contrary, slow down the data download speed.
— NFC does not read or write Troika metro cards. The solution may be to replace the SIM card with a SIM card with NFC.
— There are complaints that switching from 4G to 3G can take a very long time.

IRON

— One of the most actively discussed topics is the operation of the fingerprint scanner. It doesn’t work for everyone 10 times out of 10. Users teach each other at what angles to place their finger while “training” the scanner, put the same finger in two memory slots, recommend covering the scanner with their entire finger, etc. . On the 4pda forum, in the topic header for the Samsung Galaxy A5, a survey was organized about the quality of the scanner.
— Only three prints can be stored in memory. But there is a way around this limitation.
— Quite often, users write that they do not have enough LED indicator for notifications. Having the Always on Display function does not always help, because... new notifications on the screen are not visible from afar. As a solution, some use the flash as an event indicator.
— Low volume of the ringer speaker. Here opinions differ. Some people write that the speaker is loud, others write that it is quiet. Personally, I held the European version of the phone in my hands, and the speaker did not seem loud to me. Check the speaker before purchasing.
— Users have a question about OTG. For some reason, Samsung included an adapter in the package that does not support OTG. An adapter with OTG needs to be purchased.
— USB Type-C operates at USB 2.0 speed.
— There is no IR port.

SCREEN
CAMERA

— The main camera does not have optical stabilization. This became clear to me immediately, from the first photograph taken in the store. The photo turned out blurry. You need to be especially attentive and careful to receive nice photos. Don't move, don't breathe, use a tripod.
— The camera has difficulty focusing in low light conditions.
— There is noticeable noise in the photo.
— The camera does not shoot in 1080p@60fps and 4K, there is no slow motion mode.
— Fixed focus on the front camera.
- If you take a photo of yourself front camera, holding the phone on a half-bent arm, the proportions of the face may be distorted.

BATTERY

— There are practically no questions about the battery. The battery life of the phone is at a confident, average level.
— Some people miss the wireless charging function.

Samsung a7 2017 purchase history

Before purchasing the treasured Samsung A7, I owned a Chinese miracle phone a brand that I will not name, so as not to accuse a competitor of buying anti-advertising. I changed my phone only because my wife needed a phone with a more capacious battery!

So there you go! I decided that I needed to take a phone from a well-known brand, so that without glitches and problems and with a less capacious battery. Since purely psychologically I can’t pay for the phone the amount that manufacturers want for their flagships, my choice was the Samsung galaxy a7 2017 for 24 thousand rubles in Citylink.

Wet review of Samsung galaxy a7 2017

The Samsung company clearly uses in marketing the fact that the Samsung A7 model, affordable for many, has an IP68 sealing class. And yes, this standard means that if the phone gets wet in the rain or dropped into a puddle, moisture will not get inside the case.

Moisture gets on the contacts USB port, which has a humidity sensor and the phone will show a message something like “Moisture has been detected on the USB charging port. The port must be completely dry before the charger can be connected.". Not quite verbatim, but I conveyed the meaning.

Fine! Like useful feature to avoid possible damage after immersing the phone!

But, I didn’t even think about throwing my phone into a puddle or diving with it! I'll say more! I wasn’t even going to walk in the rain with it in my hands! And now the most important thing...

The sensor is very sensitive! It works even when high air humidity, eat your mallet, and at the same time our beloved Samsung galaxy a7 won't let me connect the charger!

“Ha, nonsense,” you might think, because high air humidity is a rare phenomenon for Russia; we don’t live in Thailand! So the point is that the phenomenon is not rare!

Ban on using Samsung a7 2017 based on geography

Now there is proof of the frequent occurrence of high air humidity in Russia.

I went in July, which means I went to work for a month Svobodny, Amur region. And there it rains every other day. One day it rains, one day the sun shines and it’s quite warm.

I almost took mine with me new samsung galaxy a7 2017 with 2x connectivity SIM cards, which is very useful for my work. AND a week later I discovered that my wonderful phone began to periodically show me a message about humidity on the contacts.

At first I thought that I got caught in the rain somewhere, although I was driving a company car and moving in quick dashes, but then I discovered such a message on a day when there was no rain at all.

Air humidity in Svobodny every day ranges from 75% to 100%. I am attaching a screenshot of the driest period without rain. Imagine what it was like during the period of constant rains!

And here's the problem! The battery of the Samsung a7 began to run low in the evening, but I can’t connect the charger due to the fact that the phone sees moisture on the contacts!

And then it began! First I scoured the entire Internet in search of possible solution. Based on recommendations from the Internet, I did the following:

  1. Wipe the contacts with a dry soft cloth
  2. Cleared cache and USBSettings data
  3. Turned off the phone and let it sit for half an hour
  4. I even did an extra action. I found a bag of silica gel and leaned it against the port hole for a while

Did I buy it for this? And even after turning on the phone, it gave the same message!

Another hour later, when the battery had 13% charge left, and I was depressed and defeated, our star Samsung a7 decided to have mercy on me and turned off the humidity alert on the USB port contacts. So my phone survived until today, when I decided to write my review.

And do you know why I decided to write a review? In the morning the phone again gave a message about moisture on the contacts!

I hope that my review will help at least someone and people among the many positive reviews samsung phone galaxy a7 2017 will see this significant disadvantage of the phone..

Publications on the topic