Why does the blue screen of death appear and how to fix it. What to do if a blue screen appears or your computer automatically restarts

The Blue Screen of Death is familiar to every user of Windows operating systems. Some users experience it so often that they begin to think it is normal. But that's not true. Let's figure out what the blue screen of death is. This is an error that appears during startup or after the computer suddenly shuts down. It indicates that there are problems with the operating system or internal hardware. Only by understanding the causes of its occurrence can it be eliminated as effectively as possible.

If a blue screen of death appears on a computer with Windows 7, then we bring to your attention this article, it will definitely help you find and fix this problem.

Blue screen of death, its causes

The reasons for the appearance of a blue screen can be divided into two main groups:

• System. Problems with the operating system: there are no necessary files required for Windows to work correctly, the OS is installed incorrectly, infection with malicious software or a file, and so on.
• Hardware. Problems with computer hardware: malfunction hard drive or video cards, processor overheating and so on.

In order to accurately determine the cause of the error, you need to carefully study the contents of the blue screen. After all, it is where all the information the user needs is indicated, namely: the reason for the error and even recommendations for eliminating it.

If the information indicated on the screen is not enough, then the computer can be configured specifically to diagnose the blue screen of death.

File corruption win32k sys causes a blue screen. Therefore, it is definitely worth checking and scanning other directories.

Diagnostics

Blue Windows screen or a memory dump - a reflection of the working (or not completely) state of the operating system during a certain period of time. Since immediately after a critical error appears, which may be followed by a sudden shutdown of the device, Windows displays all the necessary information on the famous blue screen, then for further diagnostics you just need to remember it: rewrite it or take a photo.

The main trouble is that the blue screen is shown for a strictly limited time. After which the reboot mechanism starts. Therefore, it may be difficult for an unprepared user who does not know where to look to have time to rewrite the necessary information.

To disable auto-reboot of the device, that is, when the computer or laptop immediately starts to reboot, immediately after the blue screen of death appears, you need to activate the recording of small memory dumps, that is, part of its important contents. To do this you need to do the following:

Now there is a blue screen of death when booting Windows 7 will not immediately disappear, so you will have time to rewrite the necessary information.

Error interpretation

Since any problem can cause a blue screen of death, to correct the error it is necessary to identify it.

Once you have managed to photograph the blue screen when loading Windows or write down the information that appears on it, you can begin to decipher the error that caused it to occur:

• The first line in English politely notifies the system that a critical shutdown of Windows has occurred.
• The following explains what exactly caused the problem. This could be the name of the file or driver of the video card, audio card, TCPIP.SYS, SPCMDCON.SYS, DXGKRNLl.SYS, NTKRNLPA.EXE, NETIO.SYS and so on. If this line is missing, then the cause of the error should be sought in the computer hardware.
• A user-friendly error name, such as DRIVER_IRQL_NOT_LESS_OR_EQUAL, indicates that an error occurred while installing the driver.
• This is followed by a large body of text in which Windows suggests Possible Solution Problems. For example, check that drivers are installed correctly, run the disk check service, perform a system restore, and so on.
• After the word STOP it is indicated technical code errors for more accurate identification and elimination. It can be something like 0x1000007e, 0x00000116, and the like.
• Below, the system may re-indicate the names of files or drivers, such as TCPIP.SYS, SPCMDCON.SYS, NTKRNLPA.EXE, NTOSKRNL.SYS, NETIO.SYS and the like, which could cause the blue screen.
• Additionally, depending on the type of problem, Windows can display the RAM address where a critical error occurred. By analogy with the STOP code, it will probably have a format like Address 0x00000116.

Knowing this information, it becomes clear how to remove the blue screen of death.

Problems with a blue screen in 90% of cases are of the most trivial nature and appear among users who are poorly versed in computers, so they often neglect installing system updates, drivers, the correct procedure for uninstalling programs, and so on.

Damage to the acpi sys file can cause a blue screen, so to resolve the error you need to replace it with a working version.

Even if the screen says that the error was caused by files like tcpip, ntoskrnl, fltmgr, netio, ntkrnlpa, the first thing to do is:

It would be a good idea to defragment, check and clean the registry. This is best done using a special software. One such program is.

With its help, it is also possible to check the presence of all files and libraries necessary for stable operation of the operating system. If any of them are missing or damaged, the program will offer to download and replace them. If desired, you can make a copy original files and save it in any convenient place on your hard drive.

Screen of death when loading or installing Windows

If you don’t know how to remove the blue screen of death when Windows installation 7, please read the following information carefully. This error can only occur in three cases:

• faulty x64 operating system image;
• working image, but faulty hardware (error 0x00000116, IGDPMD64.SYS, fltmgr, ntoskrnl);
• The BIOS was configured incorrectly.

If, when installing Windows XP, the blue screen repeats again and again, but you are sure that the computer hardware is in order, then the problem most likely lies in the faulty operating system image that you are using.

A blue screen during Windows installation or recovery may occur due to a faulty internal storage(HDD) or incorrectly formatted. You should not neglect the standard procedure for checking the functionality of the OS image, disk or flash drive you are using. All this information can be found on the screen. You can fix other problems in the same way.

Missing or damaged system files

If you don’t know how to remove the blue screen of death that occurs due to missing or damaged system files or libraries such as TCPIP.SYS, SPCMDCON.SYS, IGDPMD64.SYS, fltmgr, DXGKRNLl.SYS, NTKRNLPA.EXE, NETIO.SYS or error 0x00000116 , then this method is for you. It is also suitable for errors caused by other files with the extension .SYS, .DLL, .EXE. To do this, you can use a special third-party shareware utility. One of the most popular is .

After installing the program, you need to launch it and start scanning using the Start button. Next, the utility will offer to check files like ntoskrnl, dxgkrnl, igdpmd64, fltmgr, tcpip, netio, ntkrnlpa. Additionally, the program will check other directories. If you are sure that it was the nvlddmkm sys file that caused the Windows 7 blue screen or any other file whose name you should know for sure, then you can check it.

Once the scan is complete, it will prompt you:

• replace the file if it was indeed damaged;
• proceed to check other system files if the specified file is not damaged;
• only delete the faulty file if you want to replace it yourself;
• do nothing, but at the same time open the folder with the damaged file to solve the problem yourself.

If you wish, you can install other applications for automatic search damaged system files and their replacement. Some of them identify and fix driver problems in a similar way.

Reset BIOS

If you recently made changes to the BIOS or tried to overclock the processor, then this may be causing the problem. Therefore, you should definitely try to return its settings to default. You can do this in several ways:

Conclusion

And this article discussed: what is the blue screen of death, its causes. The errors were deciphered, and various options for eliminating the breakdowns that had arisen were proposed. Now if you get the screen again death of Windows 7, then you already know what to do.

Video on the topic

Friends, I have prepared for you an article about how, in some cases in practice, to remove the Windows BSoD blue screen (or as professionals also call it - blue death). A blue screen occurs in the event of a critical error in which further Windows work impossible! What to do when a blue screen appears, how to decipher the error code, how to help friends if they have the same problem, in our article.

Windows Blue Screen

• Letter. I have a question for you, dear admin, I can’t remove the blue screen on my computer. Safe mode not available, there is the same blue screen. I asked a question on one of the forums on the Internet, and they asked me for a blue screen error code. I say I can’t read the error code, a blue screen appears for a second and the computer goes into reboot again, and they tell me - Well, then we don’t know.
• On another forum they say that I have a driver conflict, they advise me to update or reinstall the problematic drivers. Firstly, how can I find out which driver is to blame for the blue screen if I can’t log into the system.
• I went to the third forum and asked for a blue screen, what should I do, dears? They answer me - Boot your computer from any Live CD, then remove your files from disk (C:) and reinstall the system. I answer them - That’s the point, it doesn’t work out. I boot the computer from a Live CD, but there is simply NO disk there (C:). And you know what they answered me - This doesn’t happen.
• I called the technician, he said that the file system on the drive (C:) had crashed, which meant new formatting and reinstallation. And in general, when Windows blue screen, the best way out is to reinstall the system and naturally lose data from system partition(C:), the second partition of the hard drive (D:), will not be affected by reinstalling the operating system. In principle, I already agree to the reinstallation, I have all the important files and folders on (D:), but I need to at least pull out my photos and documents from the drive (C:), located on the desktop C:\Documents and Settings\Name user\Desktop. Is this possible? Alexander.
• Admin Note: Quite often, file system errors can be corrected even when the operating system does not boot; read the article "".

Error KERNEL_DATA_INPAGE_ERROR or STOP: 0x0000007a (0xc0519750, 0xc000000e, 0x0f6b9be0, 0xa32ea000) caused by an error in the hard drive controller or the inability to read data due to a damaged block on the hard drive itself, read how to solve the problem at the end of the article!

(This blue screen indicates an error in the compiled file HDAudBus.sys, responsible for sound)

There are few ways to help you, but they exist. Friends, I advise you to read the entire article, since this topic is very serious. We will analyze everything using specific examples that took place in life. I want to say that even experienced users PCs often cannot always successfully determine the cause of a blue screen, and even reinstalling the system does not always help solve the problem. The blue screen appears again. This is evidenced by numerous forums dedicated to the blue screen of Windows, where many managed to establish the cause of the blue screen with great difficulty.
In fact, the author of the letter that came to us in the mail has a damaged file system or many errors appeared on the hard drive, this happens in most cases from an incorrect shutdown of the computer, it froze a little and we rebooted it using the Reset button or even completely turned off. Of course, there may be problems with a power outage in your home. One of the results of all of the above will be a blue screen with error 0x000000E3 or error code 0x00000024 name NTFS_FILE_SYSTEM, which indicates problems with file system and hard drive.

• Information on how we solved our reader’s blue screen problem and several other similar problems is at the end of the article, but first we’ll look at what causes the blue screen, how to decipher the blue screen error code and what to do if The error code could not be deciphered at all.

A blue screen instead of the desktop when loading Windows indicates a critical error in the operating system that makes further work impossible. Even if a blue screen appears to you from time to time when loading the system, this is still a reason to look for a possible error.

The most common causes of a blue screen in Windows:

Of course, to solve the blue screen problem on our computer, it is very good to first find out the reason for its appearance. To do this, the operating system displays the relevant information to us on a blue screen, which is basically the same, except for two small items - the name of the error and the error code.
How to decipher a blue screen error. Let's look at two cases you may have.

• A blue screen appears when the computer boots and remains on the screen for a long time, giving us the opportunity to read the name and error code.
• A blue screen appears when the computer boots for a second and disappears, at the same time the computer goes into reboot again, so we don’t have time to read anything (more on this complex option below).

You cannot rely on deciphering error codes alone to solve the blue screen problem. The same error, for example 0x0000008E, can indicate a faulty RAM and at the same time infection with a rootkit, and another error 0x0000000A IRQL_NOT_LESS_OR_EQUAL can indicate dozens of reasons. But you shouldn’t reinstall Windows right away if a blue screen occurs, you still need to try to figure out what’s wrong...

In order to ensure that in the event of a critical error your computer does not constantly reboot and you can read the error code on a blue screen, the first thing you need to try is when you turn on the computer, press the F-8 key on the keyboard and go to the Additional boot options menu, then select paragraph Disable automatic reboot on system failure,

If it doesn’t help, then it would be useful for you to know this information. I want to say that the operating system is able to save information about the blue screen error in a special file called memory dump, it will be located in the folder C:\Windows\Minidump. But for this you need to enable recording Windows debugging information. Do it right now.
On Windows XP:
Right-click on My Computer, then Properties->Advanced->Startup and Recovery Options->System Failure->Turn off the option. Select Small memory dump (64 KB) and click OK.

For Windows 7:
Start -> Control Panel -> System and Security -> System -> Advanced system settings -> Advanced tab -> Boot and Recovery -> Settings, uncheck Automatic restart. Select Small memory dump (128 KB) and click OK.

Let's now move on to specific examples (that I actually had to solve) for fixing the blue screen problem.
So the first option. We have logging of debugging information enabled. On the computer after installation newest game The sound disappeared, after updating the audio drivers, the computer went into reboot and got a blue screen with the following error. We write down the name and error code; the decoding of almost all error codes is given on the website http://bsod.oszone.net/. You can also search for information about your error code on the Internet using any search engine. Anyone has already encountered it and some kind of solution can be applied to it.
In our case, the name of the error directly indicates the system compiled file HDAudBus.sys. belongs Microsoft program UAA Bus Driver for High Definition Audio, a large percentage of our blue screen is due to a problem with the system Audio Driver. Error code:
STOP: 0x00000101 (0x00000031, 0x00000000, 0x807c9120, 0x00000001)

In this case, you can try to reinstall the drivers on sound card. What to do if there is no name of the faulty file on the blue screen. In this case, you can download the BlueScreenView utility on Ozone to more accurately determine the driver or file that caused the Windows BSOD blue screen. I will now tell you how to use the BlueScreenView program. The program is very simple, we launch BlueScreenView and it immediately scans the folder for a memory dump file, which, let me remind you, is located at C:\Windows\Minidump and looks like this:

We select the memory dump with the left mouse in the upper window of our program and immediately look at the lower window, information about the error will certainly appear there.

By the way, if you press F-8 while the program is running, then our blue screen will appear in the lower window.

Microsoft has its own Windows Debugging Tools, link

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

but I would say the BlueScreenView utility works simpler, and the result is no worse.
You may ask, our computer won’t boot, how can we reinstall the audio drivers? First, you need to try to roll back a certain period of time using system restore points, this can be done in safe mode or in the recovery menu Windows problems 7 (when loading F-8) or from the recovery disk of the seven. To remove the problematic driver, in case of a blue screen, you can try to enter safe mode with support command line and type the command devmgmt.msc and you will be taken to the device manager.

After removing the problematic driver, you need to install updated versions of drivers, preferably taken from the official websites of device manufacturers. Or vice versa, install an old and stable driver.

Now let's move on to a more complex issue. What to do if a blue screen appears for a second and it is not possible to read the name and error code?

• Be aware that if you are dealing with someone else's computer, you will often not be able to see the error code; a blue screen will appear for a second when you turn on the computer and disappear. Since not everyone unchecks the option Disable automatic reboot when the system fails. Now you know what to do so that the blue screen remains on the monitor and the computer does not immediately reboot, you could read it above.

In this situation, do not hesitate to ask on various forums, and remember particularly interesting cases. If you even know the error code, but you can’t fix the situation, just talk to people, ask what programs or drivers were installed last before the blue screen appeared. What were the last actions performed on the computer?
What else can you do if your Windows shows you a blue screen? Let's take an interesting case from our reader, especially since I had to solve a similar problem very often.

• Real examples of eliminating blue screens in the Windows XP and Windows 7 operating systems.

Our computer broke down at work, the Windows 7 system reboots regularly, the screen is blue, appears for a second, you can’t read the error, although it shouldn’t be like that, since there’s a check mark in the box Perform automatic reboot(see information above), I cleaned it up. There is a lot of important data on the computer, they all appeared on the computer within the last few hours and everything is on the disk (C:), on the desktop, everything needs to be obtained at all costs, and then you can restore the system’s functionality, for example, simply restore it’s from a backup that was made last night, but that’s if all else fails.
The first thing I do is try to go into , press F-8 when loading, I think I’ll try Startup Recovery, or maybe I’ll roll back using a restore point, but also Safe Mode with command line support, as well as (maybe the video card is faulty) to no avail. I opened the system unit - everything was clean, not a speck of dust, changed the RAM, then the video card, it didn’t help. I think let me boot the computer from (I always have two disks with me, 32-bit and 64-bit), maybe I’ll be able to get to system recovery.
Well, I booted with sin in half from the Windows 7 recovery disk, but I couldn’t find a single system

No matter how inexperienced the computer owner is, sooner or later he may encounter such a symptom as a “blue screen”. This usually means that there are serious problems with the computer, and it’s time to call in a repairman.

What is a blue screen?

The concept of “blue screen of death” has been known since the appearance of the first Windows versions. Outwardly, it appears as English inscriptions in white letters on a blue background. However, it is often possible to get rid of it by restarting the computer with or without the RESET button, or by turning off the power and turning it on again.

The appearance of a blue screen indicates problems in the system, so it is not recommended to ignore such symptoms. It is necessary to urgently diagnose the computer, because... when a blue screen appears, after a while you can end up with a completely inoperable computer, lose important data, etc.

Story

The term “blue screen” appeared thanks to Eric Noes, who introduced it into practice in 1991, while working for a Californian company. During the development of the first versions of Windows (then referred to as 1.0 and 2.0), error messages were displayed on black screens, but it was changed to blue, which is easier on the eyes and less annoying.

Since then, including the latest widespread modifications of Windows 8, the screen continues to turn blue when critical errors. If we turn to the origins of the transition to it, we can note that the original name of this type of error sounds in English as Blue Screen of Death, abbreviated as BSoD.

STOP code

This is also the name of a blue screen that appears as a result of a critical error that does not allow the operating system to fully function. For this reason, a decision is made to stop its operation and a message about this is displayed on the screen. Not just symbols appear on the monitor, but a description in English of the cause and the most optimal ways to eliminate them.

There is a whole list of different codes that, in addition to text, also have a digital designation starting with 0x (then comes a digital combination in the 16th calculus system). The information is intended for a technical specialist; a simple user is usually powerless to understand anything. Although you can try to find a description of the error on the Internet, entering as search query the phrase "bsod codes".

Why does a blue screen appear?

The list of failures and problems that cause a blue screen is quite large. And the text description does not always accurately indicate the true reason. By studying the description of the main STOP errors, you can find out the most likely node where the malfunction occurs, but only a specialist can reliably check it.

Replacement of components

It’s easier to find out the reason why this blue screen appears when some action has been taken on the computer: an upgrade, driver update or operating system update. Thus, replacing individual components, for example, memory modules, video cards, hard drives, may lead to a chance of seeing a STOP error.

The reason may be a malfunction of the devices themselves and their incompatibility with new models. After upgrading the hardware, it is recommended to do this with the driver of the replaced device. Otherwise, the problem may manifest itself from periodic display of a message on the monitor screen about stopping the system, to a closed loop without a chance Windows startup to correct the situation (reinstalling the driver, removing it, etc.).

In the simplest case, it is enough to restart the computer; in more complex situations, you will have to return the old hardware at least temporarily. It is worth noting that with such an error, all unsaved data that the user was working with at the time of the blue screen is lost.

Incorrect use of the keyboard

There are known cases when a blue screen is caused by pressing certain buttons on the keyboard, or rather their combinations. This can happen by accident, for example, when a child sits down at a PC, or on purpose, they do this when they want to show their knowledge of the “intricacies” of Windows.

In this case, the appearance of a blue screen is not a manifestation of problems, but an artificial call to the function for displaying an error message. It does not have any danger, but it can lead to the loss of unsaved data or malfunctions of the system, because for it it is still a “problem”, it may turn out to be activated function recovery, resulting in lost time.

What to do when BSoD appears?

The first thing that is required from the user is to restart the computer using the RESET button or by turning off the power and turning it on again. If the error message appears again, then you need to diagnose the hardware.

Often the reason for messagesBSoDis the following equipment:

All of these procedures are mostly accessible in complexity to all users, but if in doubt, you should contact a computer service specialist.

Is it possible to avoid a blue screen?

You can prevent problems that lead to blue screens by using a number of preventive procedures. They must be carried out systematically.

• Must use antivirus programs, update them regularly.
• It is worth refusing to install a large number of unverified programs.
• Use drivers downloaded only from official sites.
• By using special programs It is necessary to clean the system of garbage (temporary files that interfere with the normal operation of the computer).

It is important to ensure that the drivers and programs you use are up to date. Gradually, developers stop supporting obsolete equipment, and it may not work correctly with new versions of programs. And, most importantly, if you have any doubts about the correctness of the actions, it is better to contact a qualified technician.

Most users, when interacting closely with a computer, have encountered a sudden shutdown of the system, accompanied by a blue screen with incomprehensible information. This is the so-called "BSOD", and today we will talk about what it is and how to deal with it.

BSOD is an acronym that literally means Blue Screen of Death. It was impossible to say more precisely, since after such a screen appears, further work without a reboot is impossible. In addition, such system behavior indicates quite serious problems in the PC software or hardware. BSODs can occur both when the computer boots and while it is running.

There are a great many options for errors written on blue screens, and we will not analyze each one separately here. It is enough just to know that the causes that cause them can be divided into software and hardware. The first includes failures in drivers or other programs closely related to the operating system, and the second includes problems with RAM and hard drives. Incorrect BIOS settings, for example, incorrect voltages or frequencies during overclocking can also cause BSOD.

Most special cases are described on the website bsodstop.ru. To work with this resource, you need to understand the structure of the data provided by the system.

The most important is the hexadecimal error code shown in the screenshot. This information should be found on the website.

In the event that the system automatically reboots and there is no way to read the information, perform the following actions:

Now when a BSOD appears, a reboot can only be performed in manual mode. If you cannot access the system (an error occurs during boot), you can set the same parameters in the boot menu. To do this, when starting the PC, you need to press the key F8 or F1, and then F8, or Fn+F8. In the menu you need to select to disable automatic reboot during a failure.

Reason 1: Drivers and programs

Drivers are the main cause of blue screens. These can be either firmware for hardware or files embedded in the system by some software. If a BSOD occurs precisely after installing the software, then there is only one way out - to “roll back” to the previous state of the system.

If there is no access to the system, then you need to use installation or boot media with the version of the OS that is currently installed on the PC recorded on it.

Read more: How to create bootable USB flash drive with Windows XP, Windows 7, Windows 8, Windows 10

Carefully monitor the behavior of the system after installing any programs and drivers and create restore points manually. This will help you correctly identify the causes of errors and eliminate them. Timely updating of the operating system and the same drivers can also save you from a lot of problems.

More details:
How to update operating system Windows XP, Windows 7, Windows 8, Windows 10
How to update drivers on Windows
Driver installation programs

Reason 2: "Iron"

The hardware problems that cause BSOD are:

• Flaw free space on the system disk or partition

  You need to check how much storage capacity is available for recording. This is done by right-clicking on the corresponding disk (partition) and going to properties.

  

  If the space is small, that is, less than 10%, you need to delete unnecessary data, unused programs and clean the system of debris.

  

• New devices

  If a blue screen occurs after connecting new components to the motherboard, then you should try to update their drivers (see above). If unsuccessful, you will have to stop using the device due to its possible malfunction or inconsistency of characteristics.

• Errors and bad sectors on your hard drive

  To identify this problem, you should check all drives for problems and, if possible, resolve them.

  

• RAM

  Faulty RAM strips are very often the cause of failures. You can identify “bad” modules using the MemTest86+ program.

  

• Overheat

  BSOD can also be caused by overheating of components - processor, video card or components motherboard. To eliminate this problem, it is necessary to correctly determine the temperature of the hardware and take steps to normalize it.

  

Reason 4: BIOS

Incorrect motherboard firmware settings (BIOS) can lead to a critical system error and a blue screen. The best solution in this situation would be to reset the settings to default.

Reason 3: Viruses and antiviruses

Viruses that have entered your computer can block some important files, including system files, and also interfere with the normal operation of drivers. You can identify and eliminate “pests” using free scanners.

If a virus attack has blocked access to the system, then Kaspersky Rescue Disk, recorded on removable media. In this case, scanning is performed without loading the operating system.

Antivirus programs can also behave inappropriately. They often block "suspicious" system files, responsible for the normal operation of services, drivers and, as a result, hardware components. You can get rid of the problem by disabling or uninstalling your antivirus.

Features of a blue screen in Windows 10

Due to the fact that Microsoft developers are trying to limit user interaction with system resources, the information content of BSODs in Windows 10 has decreased significantly. Now we can only read the name of the error, but not its code and the names of the files associated with it. However, the system itself now has a tool for identifying and eliminating the causes of blue screens.

1. Let's go to "Control Panel" by calling the line "Run" keyboard shortcut Win+R and entering the command

   

2. Switch to display mode " Small icons" and go to the applet "Security and Service Center".

   

3. Next we follow the link "Troubleshooting".

   

4. Open the block containing all categories.

   

5. Select an item "Blue screen".

   

6. If you want to fix the problem immediately, click "Further" and follow the prompts "Masters".

   

7. In the same case, if you need to get information about the error, click on the link "Additionally".

   

8. In the next window, uncheck the box next to the inscription "Automatically apply fixes" and proceed to the search.

   

This tool will help you obtain detailed information about BSOD and take appropriate actions.

Conclusion

As you can see, eliminating BSODs can be quite difficult and time-consuming. In order to avoid critical errors, update your drivers and system in a timely manner, do not use dubious resources to download programs, do not allow components to overheat, and before overclocking, read the information on specialized sites.

It just so happens that the blue screen of death always scares PC users. You're playing CS:GO or Dota 2 when suddenly the Blue Screen crashes. Or they wrote the coursework for 2 hours - and again this mistake. And if autosave was also disabled, then that’s great.

10 main reasons

First, let's look at the main reasons why the blue screen of death appears:

1. Failure of HDD, video card, RAM, etc.
2. Device conflict (usually new RAM).
3. Some device is incompatible with Windows.
4. Overheating of devices (most often the video card or processor).
5. Inappropriate driver (or incompatible with Windows).
6. Driver conflict.
7. Incorrect BIOS parameters.
8. There is not enough free space on local drive C.
9. Overclocking the processor or RAM.
10. Virus infection.

In 70% of cases, a blue screen appears due to drivers. Therefore, install them only from the official website of the developer.

Blue Screen crashes: what to do?

First you need to configure it so that your computer or laptop does not reboot after this error. For what? To write down its code and use it to find a solution to the problem.

The instructions for Windows 7, 8 and XP are the same:

Ready. Now, when the blue screen of death appears again, you need to write down/remember the error code. Where is he? See the example screenshot below:

In this case it is 0x0000004e. You write it down and look up what it means. For example, you can search here http://bsodstop.ru/ - this site contains the most common error codes.

There is also information about 0x0000004e: the error appears due to incorrect operation drivers. Which one exactly? This is not said, but there is one simple way to find out.

To do this, you will need the BlueScreenView utility (you can find it, the download link is almost at the very bottom of the page). It will automatically find the file causing the error and display it in the report. To do this, you just need to run the program.

For example, in the screenshot above you can see that the blue screen on the computer crashes due to the ati2dvag.dll file. It is associated with AMD video card(you can guess by the name ATI or search the Internet by its name), so most likely you need to install new drivers for it. Or vice versa – old ones (it’s best to use the disk that came with your PC).

In this way, step by step, you can find the error, find out the reason for its occurrence, as well as the file that causes it. And then you fix this problem and restore Windows operation.

What else can you do about BSoD?