Android phone won't turn on. Why your Lenovo phone may not turn on and how to fix it

We all use the World Wide Web, and it is not uncommon to see queries on the Internet: there is no Internet connection, why is there no Wi-Fi on the phone, why is the Internet not working on the phone, etc.

All of us have had problems connecting to the Internet on mobile device and sometimes it ended in failure, and sometimes in success. Therefore, these tips will be relevant for any model of your mobile device. And also for any type of Internet to which you want to connect this device.

You can connect your mobile device to the Internet in two ways. They are very simple. The first is to call the operator and, following his advice, follow the algorithm of actions to connect to the Internet on your mobile device.

The second method is to connect to the Internet manually. To do this, go to Settings and select More..., then Mobile network. In the window that opens, select APN access point, add a new access point that suits you, then fill in the fields name, apn, username and password. After which you can freely use the benefits of the Internet.

Reasons why mobile phone, android or tablet cannot connect to the internet, there may be many. We will look at six main reasons that you can fix yourself. Let's start:

1. You don't have internet on your phone, check your account. Maybe you've run out of money and that's why you can't.
2. Your mobile device itself has not registered with the network. Then you need to register it and reboot your mobile device yourself.
3. Data transfer is in the shutdown stage, you need to call the operator, and according to his prompts, connect this mobile device to the Internet.
4. Does not work Mobile Internet, you may simply be outside the operator's coverage area. Therefore, it is worth looking for a location where the signal will be picked up better and stronger. The cause may also be a failure or malfunction in the operator itself. mobile communications, which are quickly eliminated.
5. If the mobile Internet is disconnected. You need to go to Settings, find Wireless networks, and in the Advanced section find the line Mobile networks(depending on the version of the mobile device), and enable Data transfer on the phone.
6. If the access point is not configured correctly. You need to contact the provider's access point, obtain the settings data and manually connect your device to the Internet as described above.
7. Your mobile device does not support an Internet connection.

If the Internet has stopped working on your smartphone, Android or other mobile equipment and none of the above tips help. It is suggested to cancel all settings and go to the original ones, which is not advisable.

To do this, you will need to contact a specialist in service center, or reflash your mobile device yourself. In order to independently return the settings of your mobile device to the original ones, you need to find on the Internet how to do this and repeat according to the suggested instructions.

Viruses are attacking!

Also, the reason for the lack of Internet may be a virus. Which has leaked into your device and prevents it from working fully. To do this, you need to get rid of it using an antivirus program. Which you need to download to your mobile device, check it for viruses and neutralize them.

Also, the mobile Internet may not work on the mobile device due to a bad APN signal. The reason for this may be incorrect settings. To fix this problem, you need to contact an employee of the provider who can fix everything.

Pinched wires may also be the cause. Those that got under the sofa, closet, or were squeezed by the door. Which can lead to internet shutdown. You need to monitor the cable that is in your apartment so as not to damage the Internet delivery to your home. The Internet may be disabled by the provider. When they break down or during bad weather conditions.

If you have problems connecting to the Internet, check all the methods described in our article. We hope that our advice will help you. Good luck!

Why the Internet does not work on the phone is a question that most users have encountered at least once. The situation is unpleasant, but in most cases it can be solved. In our article we will tell you in detail whether this problem can be fixed and how it can be done, as well as ways to configure data transfer on your smartphone.

#1 The gigabyte package has run out

On some tariffs, access to the network is limited if the user has used up the prepaid traffic package. Therefore, before asking a question why it doesn’t work, you will need to read the terms and conditions tariff plan or consult your operator to find out how to connect additional package, if the amount of traffic has really come to an end.

#2 Ran out of money

A common reason why the Internet does not work is balance problems. Although bundled plans are very popular, there are still users who pay for every megabyte they use. The operator turns off traffic when the balance is zero or negative, until the balance is replenished.

#3 Network lost

On some phones, the communication module does not work very stably, so the signal sometimes “falls off”, and along with it the Internet. The problem of no traffic can be fixed by rebooting the phone. If this does not help, then you can try installing updates or even reinstalling operating system.

#4 “Data transfer” function disabled

Another common reason why mobile Internet does not work on a phone is that the “Data transfer” function is disabled. It’s not difficult to enable it on Android:

1. Open "Settings".
2. Select “Network and Internet” from the list.
3. Check that the slider next to “Airplane Mode” is gray (it doesn’t work).
4. Click “Data Transfer” and check if the slider is moved to the “On” position. If the phone is dual-SIM, then the slider is separate for each SIM.

If your Internet does not work on your iPhone, then the problem can be solved in a similar way. In “Settings” you need to select “ cellular” and check that “Cellular data” and network (LTE/3G/2G) are turned on.

Also, when looking for an answer to the question of why the Internet does not work on your phone, it is worth trying to remember whether you yourself turned off data transmission from your operator.

After all, some operators allow you to block traffic in order to avoid unplanned expenses, but after that you can go to global network not easy. In such a situation, you will need to contact support or change the tariff settings yourself via “ Personal Area».

#5 Poor coverage

If a user finds himself in a new place and his phone’s Internet stops working, then it makes sense to look for a signal somewhere nearby. Why is this happening? - So far, no cellular operator can provide ideal coverage, so even in large cities there are “no network” zones.

#6 Wrong choice in “Network type”

In phones, you can choose which type of network will work in priority: 2G, 3G, 4G(LTE) - they differ as much as possible possible speeds. There are also often combined options: 2G/3G, 3G/LTE or even 2G/3G/LTE. In order not to wonder why there is no traffic, you should consider several factors when setting up:

1. If the user moves around the city a lot, then he should choose not the fastest type, but the one that has greater coverage. For example, in the city 4G is present only in a few zones. If in such a situation you choose 3G/LTE instead of 3G, then most of the time the phone will check the network for the presence of LTE instead of quietly downloading traffic on the slower 3G. As a result, there are numerous questions from users about why the Internet does not work on the smartphone, although there is a network.
2. Combined settings are good if the user's phone doesn't move much, meaning 3G/4G is better than just 3G or 4G.

To choose which type of network will work as a priority, you need to open “Network and Internet” in the phone settings and select “Mobile network”. Then set the settings in the menu that opens.

#7 The settings have gone wrong or this is the first connection to the operator’s Internet

Often, when dealing with the question of why the Internet does not work on an iPhone or Android, the user finds out that his access point settings are wrong/missing. However, this is easy to fix.

The easiest way is to call support mobile operator and ask to send automatic settings. The user only needs to click “Save” in the pop-up window, and the data transfer will start working. However, due to the nature of the phone, this is not always possible; in this case, the settings must be entered manually.

Before you start setting up, you need to find out the APN, username and password for your operator.

To configure the access point to Android phone, required:

• Open "Settings".
• Select "Network".
• Click "Mobile network".

• You will need to open "Access Points".
• Check to see if the required operator's APNs have already been created. If there is, select, if not, click the plus sign in the upper right corner.
• You do not need to fill out all the parameters. The user will need to come up with a “Name” (any), enter “APN”, as well as a username and password if the operator sets them. And click on the three dots in the corner, and then “Save”. Some other fields will be filled in automatically, some are simply not needed.

You can also set up APN on an iPhone, for this you will need:

1. Open "Settings".
2. Select "Cellular".
3. Tap “Cellular and Data”.
4. In the “Cellular Data” block you need to fill in the APN, username and password.

These are the main reasons why there is no Internet on the phone, but there are also rarer types of problems.

#8 Viruses

Virus programs should not be blamed for all problems, however, they can also become the reason why there is no access to traffic. If the Internet is connected, but does not work on the phone, and money from the account is spent on data transfer, most likely, malicious software is installed on the device.

For mobile OS choice antivirus programs is small (Norton Mobile Security, Kaspersky Safe Browser, McAfee Mobile Security and several lesser-known programs), in fact, sometimes it’s easier to just reflash the device (reinstall the system).

#9 Smartphone failure

And finally, the most unpleasant reason why mobile Internet does not work on Android, iPhone or any other system is a breakdown.

Changing the settings will not solve the problem, so you will need to take the gadget for repair and entrust its repair to professionals.

We hope that now any user using this detailed instructions identify the reason why the Internet does not work, and also troubleshoot some problems yourself.

If Android does not connect to the Internet via the mobile network, then the cause of the problem should be looked for in the system settings. In rare cases, the mobile Internet does not work due to failures on the side of the telecom operator; usually, the user can fix the error on his own.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Why doesn't mobile internet work on Android?

The first thing you need to do if mobile Internet does not turn on on Android is to make sure that data transfer is enabled in the settings.

1. Open settings, go to “Connections” or “Network connections”.
2. Go to the "Data Usage" menu.
3. Turn on mobile traffic.

You can also enable mobile Internet on Android using the quick menu. Swipe down from the top of the screen with two fingers to open a full menu of buttons quick start smartphone functions.

The next step is to check your personal account balance. If your phone has two SIM cards, you need to look in the settings to see which one is used to connect to the mobile Internet, and make sure that the appropriate service package is connected to it.

Another reason why the mobile Internet does not work may be incorrect registration of the phone on the network. To fix the problem, just reboot the device. If this does not help, then check the APN point data by comparing it with information from the operator’s official website. Typically, APN data comes in a configuration message when a SIM card is installed for the first time, but it happens that the user does not save them, or they get lost while using the system.

1. Go to the operator’s website - MTS, Tele2, Beeline, Megafon or your regional network.
2. Find Internet settings for Android in the help section.
3. Open your phone settings. You need the "Mobile networks" section.
4. Go to the “Access Points” subsection.
5. Change the current point or create a new one using data from the operator’s website.
6. Reboot your device.

Manually setting up APN also helps when the Internet does not work in some applications. If this does not help, we can advise you to reset the network settings - in the latest Android versions there is such a function.

Another one possible reason complete absence of mobile Internet - lack of network coverage. If the “LTE/4G” mode is selected in the Android settings, and the device is located in the coverage area of ​​only the 3G network, then you will not be able to access the Internet. What to do in this situation:

1. Open settings, go to the "Connections" section.
2. Go to mobile network settings.
3. Open "Network Mode" and set it to automatically switch between LTE, 3G and 2G.

If the Internet still does not work in this mode, select a specific value - 3G or 2G. If you are in an area where the operator has no coverage at all, then no change in mode will help. This often happens on the road between cities - not only the Internet stops working, but also calls from SMS.

There is a small chance that problems with connecting to the Internet are related to maintenance work or a failure on the operator’s side. To rule out this possibility, call your provider and find out why your mobile Internet is not working.

Automatic activation of mobile Internet

Another problem with mobile Internet is automatic connection and debiting of money or traffic depending on the tariff. This usually happens because some application requires and uses it without your knowledge. It is very easy to calculate:

1. Open the Connections section in Settings.
2. Go to the Data Usage menu.
3. See which app spent the most traffic.

To prevent traffic from being wasted without your knowledge, turn off your mobile Internet. This can be done in the same “Data Usage” section or in the quick curtain Android settings.

You should also check Play settings Market. If included automatic update applications with any connection, the phone will waste mobile traffic without asking permission.

The smartphone may not turn on for several reasons. You can try to find a solution to this problem yourself, but you do not need to try to disassemble the body of the device itself. This procedure is carried out in the most extreme cases, so it is better to entrust this work to professionals. First, you should look outside for the cause of the phone breakdown.

The first place to look for the cause of the breakdown is the battery. Under intense load, a large amount of battery energy is wasted. Wi-Fi and Bluetooth modules that are always on drain the device's battery quite quickly. The owner of the smartphone may regard this as a breakdown without noticing the rapid discharge of the battery. If there is not enough energy in the battery, the smartphone will immediately turn off after turning on. To make your phone work again, you just need to recharge it. If, after connecting to the power supply within 30 minutes, the problem is not solved, then it may well be that you received a zero discharge. Because of this, the battery may not charge; in this case, you need to put the phone on low-amp charging for 2 hours, and then connect to high-amp charging and be sure to wait until the charge is 100%. After zero discharge, it is better to do 3-5 cycles of discharging and charging the battery - charging to 100%, discharging to 10%, so 3-5 cycles. It may also be that the battery’s expiration date has simply expired (its service life is approximately 2 - 2.5 years), and it needs to be replaced.

The second thing that can cause it to not turn on is the charger. First you need to carefully inspect the charger itself. This will make it possible to eliminate damage associated with broken wires or contacts. The malfunction can be identified using another similar charge. If the smartphone turns on and works, then the cause of the problem has been found. The solution here is obvious - you need to purchase a new charger.

It is worth mentioning one more point that is worth paying attention to. If the smartphone charging indicator blinks when connected to the mains, and the gadget does not turn on, then you need to pay attention to the temperature of the charger. A high temperature indicates that the battery is not receiving power due to overheating. No need to use non-native ones chargers, since cheap low-quality analogues can cause a short circuit. Also, if you use charging with a lower amperage, there may be problems with the battery in the future.

The third reason why your smartphone won’t turn on may be the device’s power button. If the button is faulty, the phone will blink, but will not turn on or will not turn on at all. In this case, the new smartphone can be exchanged in the store or sent to a workshop for warranty repair. If the phone is not new, then problems with the power button may arise after an impact, water ingress, or contact wear. Here an experienced master will be able to name the exact reason.

The fourth problem with inclusion may be the Flash card. Usually a memory card is purchased separately from a smartphone. Because over time, the internal memory of the device begins to run out. The card allows you to solve the lack of memory capacity for storing data. But some Flash cards may not be compatible with certain smartphone models. Therefore, if you install a flash drive into an incompatible model, problems with the operation of the device may occur. It happens that the phone freezes and turns off. To eliminate this problem, it is worth purchasing flash cards from reliable, reputable manufacturers.

The fifth thing that may cause reluctance to turn on is installing updates. Updating some software phone may turn off the device or, conversely, prevent it from turning off. In addition, if after the update the smartphone’s memory is full, this will prevent the device from working normally until it turns on. It happens that strange messages appear on the screen. To resolve this type of failure, you need to perform a number of actions:

• remove the battery;
• insert the battery and turn on the smartphone;
• perform a factory reset.

True, such an algorithm of actions will not be able to cope with serious malfunctions in the software. In case of serious damage to the software, it would be appropriate to use a hardware reset ( hard reset). This reset will restore all factory settings of the smartphone, but it will delete all personal data (phone numbers, SMS, programs). The data that was on the SIM card and flash drive will remain in place.

The sixth reason is mechanical damage. Most often, such damage occurs from the phone falling from a height or from strong pressure. In these cases, the device will have to be taken to a service center for repairs. It happens that after a fall or impact there is no visible damage to the smartphone case, but it does not turn on. Here it is necessary to prevent the contacts from moving away and the parts moving. To do this, you need to remove the battery, SIM and flash cards, and reinstall them. If these manipulations could not solve the problem, then you can safely take your smartphone for repair.

The seventh reason is an old SIM card. Sometimes after inserting an old SIM card into new smartphone it doesn’t turn on, everything is clear here, move the SIM card or remove it.

The eighth reason is water. If you wet your smartphone in any way, be sure to immediately remove the battery from it and dry the smart phone; it is advisable to do normal drying for 2 days, until it is completely dry. Otherwise, your smartphone will begin to oxidize and quickly fail without the possibility of repair.

I hope I have analyzed all the possible cases in which your smartphone may not turn on. If you have other ideas, write them in the comments or share your ways to save your smartphone.

I don’t know which Internet is not working for you: mobile, 3g, Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life or any other.

Also, I can’t determine what version of Android you have: 7.0, 6.0, 5.1, 5.0, just like on what device the Internet stopped working - on the phone, on Samsung smartphone Galaxy a3, asus, lenovo, sony xperia, zte, lg or on samsung tablet, oysters or snow leopards and so on.

I only know that you now have grief and joy - grief, the Internet does not work on your Android and joy - you still have access to the network to find solutions to what to do to fix the connection.

There are many reasons why, when the Internet is paid for, it does not work or works poorly, or rather slowly, among users of smartphones, phones and tablets with the Android OS.

Of course, I will only focus on the basic lack of Internet connection on the phone via a SIM card (SIM card) and Wi-Fi (wifi) with the Android system.

I think everyone understands that the quality of coverage has a great impact on the speed and performance of the Internet.

NOTE: if the Internet was available and disappeared, then I recommend that you first reset the network settings. How - (this is not full reset and all your files will remain intact).

ATTENTION: Another solution has appeared to fix the broken Internet. Based on the comments, it helped a lot of people to find out about it. Try it? It's seconds in the making.

The most common reasons why the Internet stopped working on Android

The most common reasons, at the same time the simplest, but to fix them basic knowledge Settings on your phone, smartphone or tablet will still be required. Here are 6 main reasons:

• The first is that if the mobile Internet or 3G does not work, you simply may be out of coverage area. What to do? Go to a place where the network will be available.
• The second is a zero or even negative balance in your account. What to do? Top up your SIM card.
• Third - the “Data Transfer” service is not activated. What to do? Contact the operator to get it connected.
• Fourth, the access point is not configured correctly. What to do? Setting up an access point depends on your provider. Contact him for setup details.
• Fifth – mobile Internet is disabled. What to do? Open “Settings” and select “Wireless & Networks”, “More”, or “Advanced” (depending on the Android version). Then “Mobile network” or “Mobile networks”. In this section, check the box next to “Data transfer enabled.”
• Sixth - the android did not automatically register on the network. What to do? Reboot your device manually

Mobile Internet or 3G does not work on Android via a bad APN

Let's start with the most common problem - APN. For the Internet to work, the APN must be correctly configured on the phone.

For different operators(Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life), these parameters are completely different.

The easiest way is to ask the provider's employee to set up an APN, but not everyone is ready to do this.

I don't know if this is mandatory, but it would be good for the employee if he helped the customer.

Moreover, this is not a complicated operation. However, if you are far from the operator, you can call him or look at the settings on his website.

After updating your Android smartphone or tablet, the Internet stops working - how to fix it

The very first thing you should always do if the Internet on your smartphone, tablet or Android phone disappears or stops working is turn it off and remove the battery for a few minutes.

The method seems naive - you can believe me or not, but it fixed my mobile Internet several times.

A more effective and at the same time not very desirable option is a reset to factory settings. It is better to use it when nothing else helps. Who doesn't know...

The next reason why the Internet may not work is a virus that blocks your access to the network, or you yourself installed some malicious programs.

In this case, resetting will also help. Just be sure to check the SIM card in another phone before doing this.

You should also remember that mobile Internet may not work if the smartphone was dropped on the floor or hit against a wall - the days of unbreakable Nokia 3310 are already over and modern phones should be treated gently and respectfully.

Internet does not work on Android via Wifi

It happens that the phone cannot connect to the Wi-Fi network or it connects to Wi-Fi, but the Internet does not work. If you only have one network, this may be due to your router settings.

When home network, check the encryption settings in the router (if your smartphone does not detect the network, you can temporarily disable encryption).

Changing the 802.11 router settings may also help, configure the router from "a" to "b/g".

Unfortunately, not all routers interact correctly with specific phone models.

If your smartphone is not connected to any network, you can delete all saved WiFi networks. Touch and hold a network until a menu appears.

In general, the Internet on your smartphone should work with any modern router (which is currently on the market for sale).

To be honest, the last time I had a problem with D-Link router 524, but it is no longer produced.

It didn't work with anyone Android device, at least with standard settings.

What helped me then was the decision to create open network Wi-Fi and setting up mas address filtering.

At the moment I am using the FRITZ 7490 router, which works great with any Android device.

I dare say that the correct router configuration will allow you to connect to the Internet without any problems.

Cases in which it is not compatible with smartphones or tablets are already rare and are often caused by a lack of knowledge about these devices.

Internet does not work on Android - airplane mode is on

Most Android users, especially beginners, do not understand that one simple action can turn off the Internet on your smartphone.

Therefore, make sure that the settings allow data transfer. Make sure you don't accidentally turn on Airplane Mode.

This mode is most often found in wireless network and should always be turned off, unless of course you are really on an airplane, although now it seems that the Internet is already allowed on airplanes or is being considered to be allowed.

The Internet on the phone still does not work - how to fix it

There is another method that can be taken into account if nothing else fixes the network.

It involves removing the battery from the phone while it is turned on. Then, once the battery is out, hold the Power (Off) button for 30 seconds and release.

Insert the battery and turn on the phone. If this does not work, then there is nothing left to do except reboot the smartphone to factory settings.

That's probably all. Of course, the reasons are not all, but in order not to waste your time, at the beginning of the recording I mentioned that I would only touch on the basic reasons.

If you couldn't fix your Internet, write in the comments - we'll solve the problem together. Good luck.