Why doesn't my phone balance show? How to find out the balance on Megafon - Everything in detail

Being always in touch is sometimes very important, and for this you need to always know how much money is in your account and how to check the balance on Beeline. Knowing this, the company took care of its customers and made many ways to check the balance of not only your own phone, but also someone else’s - for example, your child or parents.

How to check your Beeline balance

On tariffs with a prepaid payment system (most tariff plans):

  1. Send a short request *102#, information about the account balance will be displayed on the screen. The service is free even in roaming.
  2. Call service number 0697 and press “call”, the voice autoinformer will announce your Beeline account balance.
  3. Go to your personal account on the Beeline website my.beeline.ru, here you can not only check the balance on your phone, but also order call details.
  4. Check via . Go to the menu on your phone and find the “Beeline” section. This menu is not available on all phones, but if it is, it is located in the main menu, in applications or in games. After you enter the “Beeline” menu, click “My Beeline”, then “My Balance”, where the “Main Balance” line will reflect the current account balance of your phone.
  5. Official for Android devices, iPhone and iPad also allows you to check your current balance. You can download it for free from the AppStore and Play Store.

For tariffs with a postpaid payment system, checking the Beeline balance is carried out differently:

If you don't know what payment system you have, then most likely you have a regular prepaid tariff and you this information need not.

  1. Send a request to the number: *110*04# and press - the current amount of debt will be displayed on the screen.
  2. Connect SMS notifications: dial 067409231 and press “call”. After connecting, once a month you will receive messages with your current debt. The service is free.

The above methods for checking Beeline balance are suitable for all devices - for home internet, for USB modems, for phones, Android devices, as well as iPhone and iPad. Everything is almost the same everywhere, with minor nuances.

In order not to check your balance regularly, you can set the “spending threshold” or “balance on screen” service. You can get information about them on the company’s website or by calling 0674.

How to check the balance of another Beeline phone?

If your child has a phone or your parents don’t get along well with mobile phones, you can take control of the balance into your own hands. To be able to check the balance of someone else’s phone, activate the Beeline “Balance of Loved Ones” service.

In order to be able to check the balance of someone else’s phone, you need to send a request from this Beeline subscriber’s phone: *131*1*phone_number# and press “call”.

If you are also a Beeline subscriber, you can activate automatic notification about the “balance of your loved one”. To connect, send a request from your phone: *131*5*phone_number#"challenge" Where phone_number is the number of the person whose balance you intend to monitor. After you send your request, he will receive a request to confirm access - it must be approved.

To check your Beeline phone balance, dial: *131*6*phone_number#. Before this, you need to naturally carry out the connection procedure.

You can prevent checking your balance by requesting: *131*0*phone_number# and press “call”.

You can find out the numbers that are allowed to check your balance by requesting: *131*9*# “call”.

The service is completely disabled by asking: *131*0*# and press .

“phone_number” you need to enter only the last 10 digits of the number, i.e. without +7 and 8 at the beginning.

The service is provided almost free of charge; a fee of 5 rubles is charged once when connecting a number. You can read more about the service and conditions on the company’s website.

You can also get additional information, connect, disconnect, and check the balance of another Beeline number by calling the number: 06409

In addition to the above methods, there are several more services; we will definitely consider them in one of the following articles.

MTS balance not working? We're sure we've tried everything possible ways provided by the operator to subscribers?

There are six ways to check the mobile account balance developed for MTS subscribers:

  1. On the dial pad, enter the code *100#. After processing the request (takes a few seconds), the current balance will appear in the window.

The reasons why the balance on MTS does not show: from the fantastic in the 21st century - the lack of support for USSD commands on the phone, from the real - network failures, lack of network (in the first case it is impossible to influence the work of the operator, in the second - move to where there is coverage ), the presence of blocking software.

  • Free message 11 to 111. The answer will come by SMS.
  • Call to Hotline MTS operator.
  • Call service number 111. Follow the robot's instructions to find out the balance.

Reasons for failure in these cases: failures and lack of network.

  1. Going into Personal Area MTS, view your personal account balance in the upper right corner.
  2. The MTS mobile application, built similarly to the Personal Account, also shows the available amount.
    The causes of failures include not only problems on the operator’s side, but also a simple lack of Internet or a low balance.

The usual method of checking your account did not work - try performing the action later or after rebooting your phone.

What to do

There are many reasons why the operation was not completed and the result is unknown: from problems with software to mobile device before the banal conduct technical work on the operator's side, but first of all check all available methods for checking the balance.

If you have tried every option, but the balance is still not checked, do not rush to panic - if the operator has a problem, it will take time to fix it. A day or two has passed, and the cart is still there? Take action.

Dial the Hotline from another number for clarification possible problems with your number. If there are no problems, the problem is with the phone.

As a way to solve the problem, use resetting your phone (after doing backup copy all information available on the device) - the result is guaranteed

  • SIM card, number, tariff

      To find out the name and conditions current tariff, go to your Personal Account and select the “Tariff” section or dial a free command * 105 * 3 #

      You can change the tariff

      • on the website: select new tariff, click on the “Switch to tariff” button on the page;
      • in the MegaFon application or Personal Account.

      You can switch to any tariff except the archive one. The cost of the transition is indicated on the page of the selected tariff.

      When changing the tariff, the packages of minutes, SMS and Internet connected within the current tariff will “burn out” and will not be valid on the new tariff. Decommissioned subscription fee is not recalculated.

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    • How to unblock a number?
      • If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
      • If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
        Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
      • If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
      • If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.

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    • How to get a new SIM card while keeping your phone number?

      Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.

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    • How do I keep my number?

      The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.

      In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.

      The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.

      If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.

      If you plan to not use mobile communications for a long time (more than 90 days), block your number.

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      • Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
      • Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.

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    • How to renew the contract or change the number?

      You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.

      Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.

      The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.

      The service operates in two modes:

      • one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
      • two-way mode: the caller will receive an SMS with your new number.

      In any mode, you will receive an SMS with the number of the person who called your previous number.

      The service does not work if the balance on the old number is negative or zero, and also if old SIM card blocked.

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  • Services, options

      • Go to the Balances section for service packages in your Personal Account.
      • Open the Balances section for service packages in the MegaFon application. .
      • Set up the widget.

      Widget is an element of the MegaFon Personal Account application. It is not necessary to log into the application - the remaining minutes, SMS, megabytes, and Personal Account balance will be displayed on the screen of your smartphone.

      To use the widget, install the MegaFon Personal Account application on your smartphone/tablet. For OS Android application must be installed in the smartphone memory, not in the SD memory. Go to your smartphone's settings and activate the widget.

      The appearance of the widget and the number of balances that will be simultaneously displayed on the smartphone screen differ depending on the OS.

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  • Mobile Internet

    • What to do if the mobile Internet does not work or the speed has decreased?
      1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
      2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
      3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
      4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
      5. Reboot your device (turn it off and on).
      6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
      7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
        To find out the address of the nearest salon, open the MegaFon application.
      8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.

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    • What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?

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    • Use any convenient method:

      • Dial a free command * 512 # , and you will receive an SMS with information about the latest debits from your account.

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    • How to top up your account?

      Choose any convenient method:

      1. Top up your account from a bank card or e-wallet in the Payment section.
      2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
      3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
      4. If you can’t pay right now, use the Promised Payment service.
      5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
      6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.

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    • How to stay in touch with a negative or zero balance?

        To make a call with insufficient balance, use the Call at a friend’s expense service, and your interlocutor will pay for the call.
        Dial " 000 " and subscriber number, starting with " 8 " or " 7 ", For example: 000792ХXXXXXXX.

        The service is valid only for calls to MegaFon numbers.

        To credit a conditional amount to your account at any convenient time and continue using the services mobile communications, activate the Promised payment by typing the command * 106 # . The service is paid.

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    • Mobile subscriptions

        Mobile subscriptions are information and entertainment services that combine music, videos, pictures, texts and mobile applications of various topics. Check out the full catalogue.

        The subscription fee is charged in accordance with the Subscription Terms.

        To find out which subscriptions are connected, go to your Personal Account, select the “Services and Options” section, the “My” subsection, which will display a list of subscriptions connected to your number

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      • How to unsubscribe?

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      • Can I listen to a recording of my telephone conversation?

        MegaFon does not record subscriber calls.

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      • How to set up call forwarding?

        You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.

        If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.

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      • To find out who called you while your phone was turned off, out of network coverage, or while you were unable to answer, activate the Who Called+ service. You will receive an SMS about a missed call on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.

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      • What is VoLTE technology and what is needed to use it?

        1 - Fire Department;

        2 - police;

        3 - emergency;

        4 — emergency gas network service.

        Phones emergency services:

        Emergency - ;

        Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.

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      • What to do if your phone is lost or stolen?

          Block the number.

          Free blocking period - 7 days. Then the subscription fee begins to be charged. All communication services on the number before the blocking is activated are paid by you. If your phone is stolen or lost, please notify us as soon as possible. This is necessary so that a thief or person who finds your phone cannot use the money in your account.

          Get a new SIM card with your old number.

          Try to find the phone.

          Contact the police and file a theft report. Your phone may be able to be detected.

          If you've lost your iPhone or iPad, use Find My iPhone.

          If you have lost your Android phone, use the device search function.

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      • How to protect yourself from scammers?

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      • How are emergency communications services provided?
    • Roaming

      • How to use communication services when traveling around Russia and the world?

        When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.

        When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.

        • 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
        • Personal account or MegaFon application;
        • go to the MegaFon salon with your passport.

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      • The cost of communication services when traveling in Russia may differ from the cost in the Home region. Detailed conditions you can find out in your Personal Account, in the description of your tariff or using a free command * 139 #

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        There is no MegaFon network in the Republic of Crimea and Sevastopol, so make sure before your trip that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.

        How to find out if roaming is enabled on your number:

        • call the Help Desk at 8 800 550 0500 in Russia or +7 926 111-05-00 from anywhere in the world;
        • write to the support chat in your Personal Account or the MegaFon application;
        • go to the MegaFon salon with your passport.

        You can find out the cost of services on the page or in the description of your tariff.

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      • How to connect and disconnect services in roaming and spend less?

        The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.

        When roaming, you do not need to change your mobile Internet settings.

        Note!

        Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.

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It's no secret that with a negative balance, subscribers' options are greatly limited. In case of absence Money on the personal account, the subscriber will not be able to make calls, send messages, access the Internet, etc. To prevent such situations from occurring, you need to regularly monitor your balance. Of course, every operator cellular communications provided for its clients the opportunity to check the status of their account. This article will talk about how to check the balance on Beeline. This operator provides subscribers with several simple ways checking the balance on your phone balance. Below we will look at them all, you just have to choose the most suitable option for you.

  • brief information
  • The easiest way to check your balance is with USSD commands— *102# or service number — 0697.

How to check your balance on Beeline - 4 ways

Staying always in touch is very important for a modern person, and for this you need to know how to check your balance on Beeline. The operator is well aware of the importance of exercising control over a personal account, and therefore a number of commands have been developed with the help of which it is possible to check the balance of not only your own phone, but also someone else’s, for example, to control the account of elderly parents or children. By the way, if you still forgot to top up your balance in a timely manner, you can use the service.

Checking the balance on tariffs with a prepaid payment system

  1. Perhaps the most convenient way to find out the status of your personal account is to use the special USSD command * 102 # . After entering this request, information about the balance on your balance will be displayed on the phone display. It seems possible to use the command an unlimited number of times at any time of the day or night. The service is free and available not only in Russia, but also in international roaming. Most subscribers use this particular command to check their balance and the reason for this is its convenience. However, the operator also provided other ways to control the state of a personal account.
  2. Another easy way to check your balance is call the service number 0697 . An automatic informant will provide you with information about the balance of funds in your account.
  3. You can also find out your phone balance in. To do this, you need to go to the website my.beeline.ru and follow the instructions to register in the self-service system. Information about the status of your personal account will be displayed in your personal account. You can also order call details here to see how much and for what exactly the operator wrote off the money. In addition, the self-service service provides subscribers with a lot of other opportunities. For example, here you can change the tariff, connect or disconnect services, find out about new operator offers, top up your account, etc.
  4. Similar to the previous method, you can obtain information about the status of your personal account using special application"My Beeline." You can download it in the AppStore and Play Store absolutely free. The principle of operation of the application is no different from your personal account. The only difference is that the application is more convenient.

Checking the balance on tariffs with a postpaid payment system

Subscribers using a postpaid payment system can check their balance in other ways. For those who don’t know, the postpaid system provides the opportunity to “go into the red”.

  • USSD command: * 110 * 04 # call button. After entering the request, information about the amount of debt will appear on the phone monitor.
  • For tariffs with a postpaid system, a free service is also available that allows you to activate SMS notifications. To do this, dial 067409231 on your phone. . In the future, you will receive monthly notifications with your current debt.
  • Attention
  • Beeline operator subscribers can also use the Balance service on the screen. This service shows the balance after each conversation. The service is activated using the command *110*901#, the subscription fee is 1 ruble per day.

How to check the balance of another Beeline phone

We figured out how to check your balance on Beeline, but often there is a need to check someone else’s account. The Beeline company has provided such an opportunity. You can control the balance status of another subscriber using the service "Balance of loved ones". After connecting this option, you will be able to check the balance of someone else’s phone completely free of charge at any time of the day or night. This service is relevant for parents who want to control their child’s account, as well as for children who can monitor the balance of their elderly parents. To find out the balance of another subscriber, just use the command: * 131 * 1 * number # . You can also activate automatic notification of the status of your loved one’s personal account. To activate the service, dial the command: * 131 * 5 * number # . To check your Beeline phone account as part of this service, use the command: * 131 * 6 * number # . If you do not want someone to check your balance, you can prohibit such an operation using the command: * 131 * 0 * number # . You can get additional information about the service, as well as connect or deactivate it by calling: 06409 .

This is where we will end this article. Now you know how to check your balance on Beeline. It’s up to you to decide which method to check your personal account status. We hope the information provided was useful to you. If you have any questions, watch the video instructions.

In the whirlwind of events, an active user of a mobile device needs to always be in touch. Operators create tariff plans that include prepaid minutes, SMS alerts and Internet traffic. Each offer includes a certain amount of time for telephone calls or megabytes of Internet, so it becomes necessary to track the costs of the selected service package.

The company has developed several methods for determining the amount of money a subscriber has. You can check your balance on Megafon using your “Personal Account” through the official website, via phone or message.

How to view your phone balance on Megafon

One of six ways will help you find out the balance on your Megafon account.

  1. Thanks to USSD commands.
  2. Thanks to the entrance to the “Personal Account”.
  3. Thanks to the SMS request for short number operator.
  4. Thanks to contacting a company employee by phone.
  5. Thanks for contacting the office.
  6. Thanks to the SIM menu.

How to check your phone balance using USSD commands

The symbol combination *100*0# will help you find out the balance status on the Megafon SIM card.

The method is suitable for subscribers who do not have access to the Internet. The check is carried out according to the command *558# and the “call” function further. Via SMS service you will receive a notification about the consumption of Internet traffic of this mobile device.

Not all tariff plans support this combination, so there is another character code *105*693#.

To determine the status of a personal account you need to dial *100#.

(If on your phone, after requesting a balance, an SMS with the balance does not arrive in response and is not shown on the screen, then the server may be overloaded mobile operator, to check your account you will have to wait a couple of minutes and make the request again.)

The combination *100*1# will help you clarify the discount program. The command *100*2# will tell you about the availability of bonuses. The immediate balance of rewards will help you find out *115*11#.

How to check your phone balance using “Personal Account”

You can find out comprehensive information about the condition of your mobile phone using the “Personal Account” service, through the website of the operator “Megafon”. Surprisingly, the action is performed even without access to the Internet. Of course, there will be minor functional limitations. But this is enough to find out the subscriber’s account status.

Login to your personal electronic page is carried out using a password and number cell phone. The combination *105*00# and the “call” button will help you get the coveted numbers. In a few seconds secret code will arrive via SMS, you need to enter it in the “password” column

Stages of checking your balance through your personal page.

  1. Dial the combination *105# on your mobile phone, then press the “call” button. After completing the action, a “Menu” will appear, in which you need to press the “1 - Personal Account” key.
  2. In the “Remainings” column, select the number “1”.
  3. You can find out tariff plans and options using the “1” key. Using the number “2” - bonus accruals and programs.

How to find out your phone balance using SMS request

One of the easiest ways to check your phone balance is to request it via SMS. To find out how much money is left on your mobile device, just send empty request to number 000100 or 000888. In response, you will receive a message indicating your finances. To determine Internet traffic, you must send the word “remainder” or “ostatok” to the combination of numbers 000663.

How to find out your phone balance by operator's phone number

A call center specialist will help you check the balance of your Megafon SIM card. Available for call toll free number 0500. 24-hour consultation is also available by phone at 8 800 333 0500. An employee will tell you about the status of your current account and suggest a convenient way to control your balance.

How to find out your phone balance through the company office

In order to clarify the amount of funds, you need to go to the nearest Megafon office. The center's staff will promptly provide data on current expenses and account receipts. You must have a document with you: a passport or driver's license.

How to find out your balance using SIM menu

Find the application in the phone list. Select “Megaphone” in the menu and use the “Balance” button to request the balance of your mobile device. The result will come via SMS.

How to find out the balance on a USB modem

The program has a “Find out traffic” function. Pressing this command allows you to receive a response to your request via SMS.

Determining the account status on a mobile device is not difficult for anyone. A company specialist will quickly report cash expenses and balances tariff plan. Each subscriber has the right to choose a method convenient for him.

A representative of cellular communications has developed the “Balance of Loved Ones” service to control the money of third parties. The function can only be activated with the permission of the client whose financial results will be checked. Details can be found on the official website.

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